Paul Lecher
Paul Lecher at Russ Darrow Nissan of Milwaukee

Paul Lecher | Page 3

Service Manager

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.6
101 Reviews

Loves to watch and play sports, Have a wife and 2 kids.

Dealership Experience

19 yrs, 8 mos

Industry Experience

26 yrs, 2 mos

Languages Spoken

English English

4.6

101 Reviews

Write a Review

101 Reviews of Paul Lecher

August 07, 2025

Dealership Rating
Employee Rating

The worst Nissian dealership in Milwaukee! Terrible customer service first off, inexperienced Menicanic that don’t know what the xxxx there doing and this place always misdiagnose a simple pro More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Weil, Erin Poulos, Shaun Sellers , Gerald Schiller

Aug 08, 2025

Russ Darrow Nissan of Milwaukee responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns. Matt Hansen matt.hansen@russdarrow.com

August 05, 2025

Dealership Rating
Employee Rating

I've worked with Erin, Travis, Joe, and Shaun in the service dept and they are all wonderful. Knowledgeable, informative, and helping me out by telling me what to budget for in the future. I've been More

by Suetholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Travis Wise, Erin Poulos, Shaun Sellers , Cyrus Farahbakhsh, Gerald Schiller

Aug 05, 2025

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

July 26, 2025

Dealership Rating
Employee Rating

Great service tech. Kept me informed of every repair and change in repair timeline thank you More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Travis Wise , Cyrus Farahbakhsh

Jul 26, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

July 24, 2025

Dealership Rating
Employee Rating

Thank you for supporting me of buying a new car have a nice day . Hope to see you soon More

by PHILLIPSMARTHA969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

July 21, 2025

Dealership Rating
Employee Rating

Knowledge respectful informative skilled helpful & sensitive in understanding of my situation . kept me well informed about what was found More

by sandkay26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Travis Wise, Erin Poulos, Shaun Sellers , Cyrus Farahbakhsh, Gerald Schiller

Jul 22, 2025

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

July 19, 2025

Dealership Rating
Employee Rating

Upon arriving. Grrted immediately. Was through in questioning my needs. Wait the was acceptable. Thank you for such wonderful service More

by Pattijoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Sellers

Jul 19, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

June 23, 2025

Dealership Rating
Employee Rating

They were very nice and kind and good personality but they took the time to answer my question. More

by DENASMIT456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Travis Wise, Erin Poulos, Shaun Sellers , Cyrus Farahbakhsh, Gerald Schiller

Jun 23, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

June 15, 2025

Dealership Rating
Employee Rating

We have been taking our cars for service here for 11 years and are extremely satisfied with their service dept. We have also purchased two cars at this dealership and have been very happy with our deal More

by Suetholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Travis Wise, Erin Poulos, Shaun Sellers , Cyrus Farahbakhsh, Gerald Schiller

Jun 15, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

June 06, 2025

Dealership Rating
Employee Rating

Very helpful and professional when it come take of my car . Waiting very clean and did not take long. More

by arn_10@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Travis Wise , Cyrus Farahbakhsh

Jun 06, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

June 04, 2025

Dealership Rating
Employee Rating

Wonderful customer service very prompt good communication in a timely matter explained everything clearly very helpful and compassionate More

by JACKALYNMACK48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Travis Wise , Cyrus Farahbakhsh

Jun 04, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Matt Hansen matt.hansen@russdarrow.com

Dealership Inventory (192 Vehicles)

used 2020 Nissan Rogue car, priced at $15,996
2020 Nissan Rogue
used
Gun Metallic exterior
Automatic
All-wheel Drive
used 2017 Hyundai Santa Fe Sport car, priced at $15,443
2017 Hyundai Santa Fe Sport
used
Mineral Gray exterior
Automatic
All-wheel Drive
used 2025 Mercedes-Benz CLA 250 car, priced at $26,293
2025 Mercedes-Benz CLA 250
used
Polar White exterior
Automatic
All-wheel Drive
used 2024 Hyundai Tucson car, priced at $24,293
2024 Hyundai Tucson
used
Intense Blue exterior
Automatic
All-wheel Drive
used 2023 Buick Enclave car, priced at $29,623
2023 Buick Enclave
used
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
used 2012 Audi A8 car, priced at $12,383
2012 Audi A8
used
Quartz Gray Metallic exterior
Automatic
All-wheel Drive