Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 29

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,306 Reviews

Dealership Experience

24 yrs, 4 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,306 Reviews

Write a Review

1306 Reviews of Paul Tokatlyan

September 12, 2023

Dealership Rating
Employee Rating

Always a pleasure doing business with Universal Mitsubishi! I go here all the time for repairs. More

by J.CONNELL1379
Service Price Transparency
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Recommend Dealer
Yes

September 11, 2023

Dealership Rating
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ECERYTHING WAS PERFECT. THE EMPLOYEES VERY COURTIOUS AND PUNCTUAL.THE ENVIRONMENT VERY FREINDLY AND PROFFESSIONAL More

by shawnm2
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

September 10, 2023

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Great service and friendly staff. I would highly recommend this dealership. I drive from out of town because I trust this dealership. More

by OYADEGAR
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

September 03, 2023

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Very nice and very attentive! The staff are very nice and professional. My car is in good health all thanks to the team. More

by lvduarte90
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Recommend Dealer
Yes
Sep 06, 2023

Universal Mitsubishi responded

Thank you, It's rewarding and humbling to read someones satisfaction. I hope you continue choosing and giving Universal Mitsubishi the opportunity to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 27, 2023

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Paul the Service Mgr is always helpful and kind. I don’t hesitate at all to bring my car to this dealership. Excellent Service!!! More

by SECONNELLY
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Recommend Dealer
Yes
Sep 03, 2023

Universal Mitsubishi responded

Thank you so much for your Patronage, It's humbling to have customers trust Paul and his staff for such a long time. Again, thank you. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 23, 2023

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They are friendly, helpful and informative. I only bring my car to them for servicing. More

by Debbie Takami
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Sep 03, 2023

Universal Mitsubishi responded

You need no one else when you have Paul and his staff. Thnak you for your patronage and we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 20, 2023

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Everyone is very friendly! But Armen and Paul are sweet hearts. they’ve been very helpful🫶🏽 More

by CESILIAGUZMAN21
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Aug 26, 2023

Universal Mitsubishi responded

Hello and thank you, I'm very appreciative and humbled by your kind words. Best I can say is, THANK YOU...... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 20, 2023

Dealership Rating
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They're ok. Just need little bit improvement on communication, because i left my car the 1st day expecting at least a message text that it will not be work on un More

by Rm
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Aug 26, 2023

Universal Mitsubishi responded

Hi Rm.... thank you for pointing out our oversight. Often it's the little things that create the greatest bother. Be assured we'll make every effort to earn your 5 star review on your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 14, 2023

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Great customer service. Courteous, friendly professional and attentive. Definitely would recommend.this dealership to others. More

by RICHHARO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila

Aug 26, 2023

Universal Mitsubishi responded

Thank you Mr. Haro... Thank you for sharing your experience. Thank you for choosing Universal Mitsubishi and its amazing Service staff. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 13, 2023

Dealership Rating
Employee Rating

Great customer service! Small and quaint location. Great vibes and great location. Everyone offered to help. More

by bdymstr
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Aug 26, 2023

Universal Mitsubishi responded

Hello and thank you for giving us the opportunity to earn your business. I recognized our limited space and our effort to make our customers visit a pleasent one. We nick named it "The Boutique" Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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