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Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 30

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

July 26, 2023

Dealership Rating
Employee Rating

Very honest and friendly staff The part and labor price to compeer with other dealers is more reasonable. More

by NORIKSPLUVESTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila

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Jul 30, 2023

Universal Mitsubishi responded

Thank you for choosing Universal Mitsubishi and its Service/Parts department. I'm glad they where able to meet your expectations and take care of your vehicles needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 26, 2023

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Employee Rating

Another excellent service appointment at Universal Mitsubishi. I’ve been going there for years and it is always excellent. More

by wfinlay
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Service Communication
Recommend Dealer
Yes
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Jul 31, 2023

Universal Mitsubishi responded

Hello, we appreciate your ongoing support and option to choose Universal Mitsubishi to take care if your vehicles need. We look forward to your continued support and patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 22, 2023

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Employee Rating

As always I’m so grateful for Paul. I was hearing a lot of noise from my car’s breaks and didn’t feel safe driving it. I called the service department the day before and talked to Paul More

by LINEAT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2023

Universal Mitsubishi responded

I'm glad Paul was able to address, assist and remedy the situation. Nothing worse than noisy brakes. I hope you continue giving Universal Mitsubishi, Paul and his staff the apportunity to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 21, 2023

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Very Professional and a Excellent Staff. Very Knowledgeable and Understanding. I Would Recommend to Others. More

by SNYLAND22
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Recommend Dealer
Yes
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Jul 25, 2023

Universal Mitsubishi responded

Thank you so much for your kind words and 5 Star review. We hope you continue choosing Universal Mitsubishi to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 15, 2023

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Employee Rating

Quick and efficient service, knowledgeable and friendly staff! Thanks again for working around my schedule! More

by smh318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

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Jul 17, 2023

Universal Mitsubishi responded

I'm so glad our service depatment met your expectations. Kindly share your experience with freinds and family. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 14, 2023

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Fast and easy. Was able to help me not spend too much money on extra services. More

by SAIDNICK91
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Recommend Dealer
Yes
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Jul 17, 2023

Universal Mitsubishi responded

I'm so glad Paul and his staff was able to resolve your vehicles cocern. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 14, 2023

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Wonderful service very fast response goes above and beyond thank you Paul and the universal Mitsubishi family More

by Mjmobb
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2023

Universal Mitsubishi responded

Thank you for being part of our Universal Mitsubishi family. We hope to continue having your on going patronage. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 13, 2023

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Paul was very helpful I'm glad I meet him services was very good so I'm happy with every thing More

by IJ6701959
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 25, 2023

Universal Mitsubishi responded

Thank you so much for sharing your experience. We are also glad to have met you. We look forward to your next vist and continued patronage. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 10, 2023

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Employee Rating

Very helpful and attentive. Everyone I dealt with was kind & helpful! Good experience and easy. More

by spiderb67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

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Jul 14, 2023

Universal Mitsubishi responded

Hello..... I'm glad our Service staff met and exceeded your expectations. I hope you continue choosing Universal Mitsubishi to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

July 09, 2023

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Employee Rating

Great service! Armen, Paul and his team always check any possible issue of my car. I always appreciate their great customer service. More

by OSCAR.ENRIQUEZ.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

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Jul 14, 2023

Universal Mitsubishi responded

Thank you Oscar, we appreciate your continued patronage. We continue looking forward to servicing your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

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