Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 35

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

February 05, 2023

Dealership Rating
Employee Rating

very communcative and quick. i was explained what i was getting for the service being done to my car More

by gotenks266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Feb 15, 2023

Universal Mitsubishi responded

Thank you for chosing and giving Universal Mitsubishi the opportunity to earn your business. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

February 04, 2023

Dealership Rating
Employee Rating

Great customer service! Extremely helpful and all done with a smile. Knowledgeable, courteous and extremely efficient. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Feb 15, 2023

Universal Mitsubishi responded

Hi Judy, we appreciate the opportunity to service your vehicle. I hope you continue chosing us for all your automotive needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

January 30, 2023

Dealership Rating
Employee Rating

Helpful and always fits us into their scheduled. I know they’re busy, but they do their best to complete the service quickly. More

by MARLEENE_H25
Service Price Transparency
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Recommend Dealer
Yes
Feb 05, 2023

Universal Mitsubishi responded

Thank you so much for your patronage, patience and 5 Star review. We appreciate you very much. See you on your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 30, 2023

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Always love taking my vehicle to this location. Paul and Armen from service department they go over with all yours questions they explained every detail very professional. Thanks you guys you are t More

by RINCONMANNY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Feb 05, 2023

Universal Mitsubishi responded

On behalf of Paul, Armen and their satff, thank you..... We apprecite your 5 Star review and opportunity to earn your business. We look forwardto your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 30, 2023

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Employee Rating

Best service ever! Paul is the best will definitely come back any time I need service in the future More

by ANDREW_DBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Feb 05, 2023

Universal Mitsubishi responded

We may be a little.... bias, but Paul is the best... :) Kindly continue giving us the opportunity to service your vehicle. Also, thank yo for the 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 26, 2023

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Employee Rating

I came in for my car's scheduled maintenance. I was in and out in about two hours (this was on a Tuesday coming in at 8am when they open). While waiting I worked on my laptop in the customer loun More

by htinla
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

January 23, 2023

Dealership Rating
Employee Rating

👍👍👍👍👍👍👍👍👍👍🤜💯💯💯💯💯💯 great service 👍 😇😇😇 looking forward to my.next service thank to all staff and God bless More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

It's going to be a great day, thank you for putting a smile on my face. We appreciate your patronage and 5 Star review. And lets be clear, "WE" look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 23, 2023

Dealership Rating
Employee Rating

They were courteous and the most service oriented car service dept I have ever been to. More

by GIFFORdHWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Universal Mitsubishi responded

Good morning,..... I appreciate you putiing a smile on my face. I'm glad you experienced the service you desrve. We also appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 23, 2023

Dealership Rating
Employee Rating

Rápidos, eficientes, amables, excelentes, cordiales,atentos, responsables, cumplidos, disponibles y organizados al recibo y entrega del vehículo More

by PATRICIA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan , Maria, en caja ?????

Jan 25, 2023

Universal Mitsubishi responded

Muchisimas gracias por sus generosas palabras y sus 5 estrellas. Esperemos verla para su siguinte servicio. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 20, 2023

Dealership Rating
Employee Rating

Paul in services was super helpful, knowledgeable and transparent in replacing my stolen catalytic converter. More

by KarHi
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

I'm sorry you had to go through this unpleasent experience, but extremely glad we were able to help. We also appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

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