Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 36

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

January 18, 2023

Dealership Rating
Employee Rating

Paul and his team were amazing. Paul was so helpful the very minute he found out my car’s transmission broke down. Paul went over and beyond in helping me get my transmission replac More

by Lulu_antonio
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 25, 2023

Universal Mitsubishi responded

Team "Paul" strikes again..... Thank you for your npatronage and 5 star review. Enjoy your transmissin for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 16, 2023

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Employee Rating

Great customer service. Always check any possible issue of my cars. This is the only dealer that I trust to fix my cars. More

by OSCAR.ENRIQUEZ.JR
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

Thank you so much for your "TRUST".... We trully appreciate you giving us the opportunity to earn it. Have a woderful day. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 16, 2023

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Underrated, friendly staff, on time, understanding, honest, experienced, helpful, knowledgeable, fast, reliable work, professional service, More

by ADRIANACUBILLO2022
Service Price Transparency
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Recommend Dealer
Yes
Jan 25, 2023

Universal Mitsubishi responded

Thank you so much for your accolade and 5 star review, on behalf of Paul and his staff, it's was our pleasure to serve and assist you. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 16, 2023

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Arman was very nice to me He explained everything that was going on with my car. More

by RAIDERS6933
Service Price Transparency
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Recommend Dealer
Yes
Jan 25, 2023

Universal Mitsubishi responded

Thank you so much for your 5 Star review and opportunity to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 15, 2023

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Paul and the entire staff were great and provided excellent service. I was very happy with the prompt service. More

by PJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

We appreciate the opportunity to service and take care of your vehicles needs. Also appreciate your 5 Star review, we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 12, 2023

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I brought my car in for service. As always, Paul was very knowledgeable and helpful. He explained what the problems were and provided solutions. He kept me posted and updated me on t More

by LINEAT5
Service Price Transparency
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Recommend Dealer
Yes
Jan 25, 2023

Universal Mitsubishi responded

"Running Nice & Smoothe.... Music to our ears. Thank you for your 5 Star review and opportunity totake care of your car. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 10, 2023

Dealership Rating
Employee Rating

Paul and Armen are very professional and knowledgeable. Always going the extra mile for the costumer. I had a part stolen from my car and all I did was give Paul and Armen my claim number and they took car More

by J_OHORAN
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

Thank you so much for putting your trust on Paul, Armen and our service sateff. We appreciate the opportuniy and 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 09, 2023

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Always great customer service! Frequent updates and communication while you wait for the service to be completed. More

by LESYA998
Service Price Transparency
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Recommend Dealer
Yes
Jan 25, 2023

Universal Mitsubishi responded

Hello.... I'm glad we've earned your trust, that's very important for us. We also appreciate your 5 Star review. See you for your next service visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 08, 2023

Dealership Rating
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Great service, Paul & the team are always helpful. My car is always taken care of. More

by JES101093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

Team Paul and I thank you for chosing Universal Mitsubishi to service and take care of your vehicles needs. We allso appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

January 05, 2023

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Employee Rating

It was a friendly and warm experience from the outset of getting my car serviced. Very professional and timely! More

by ARULMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jan 25, 2023

Universal Mitsubishi responded

Thank you for your kind words and 5 star review. I hope we've earned your trust to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

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