Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 44

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

August 05, 2022

Dealership Rating
Employee Rating

I been coming to this dealership for 5 years and they all treat me really good. Paul Tokatlyan has always taken me in, made space for me and always took take of me and my car. He is a genuine gem. Great per More

by NIGHTLIFEEDC016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan , Johnny

Aug 16, 2022

Universal Mitsubishi responded

Thank you Nightlife, I appreciate you taking the time to share you continued experience and 5 Star review. Continue having fun with your Evo, an amazing ca. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 04, 2022

Dealership Rating
Employee Rating

Came in for an oil change - Armen and the team always deliver a quick service while giving my car a very thorough check up! Highly recommend More

by rob.austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Aug 25, 2022

Universal Mitsubishi responded

Hi Robby, thank you for your continued patronage and 5 star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

August 04, 2022

Dealership Rating
Employee Rating

Excellent service! Quick, friendly, fast service. Armen and Paul are fantastic! I have been bringing my vehicle to them for years. More

by Nurbelyma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Aug 16, 2022

Universal Mitsubishi responded

Hi Nurbeylyma, I appreciate your continued patronage. We appreciate your 5 Stqr review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 01, 2022

Dealership Rating
Employee Rating

Staff is always very attentive . communicated all car concerns well. Paul is amazing and always helpful. More

by PAO_OTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

Universal Mitsubishi responded

Hi Pao, I'm so glad Paul has built confidence in letting us Service your vehicle. Thank you for your continued patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

July 29, 2022

Dealership Rating
Employee Rating

Good Service, good knowledge, great hospitality, and attention to client satisfaction, providing superior attention to detail to vehicle repair More

by pcarmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2022

Universal Mitsubishi responded

Thank you so much for sharing some kind words and 5 Star review. I hope we've earned your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

July 18, 2022

Dealership Rating
Employee Rating

i just love the honesty and costumer service, been coming here for 5 years now. Paul and Armen are always on top of everything More

by ndq900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jul 19, 2022

Universal Mitsubishi responded

Thank you so much for your continued patronage and 5 Star review. We appreciate the opportunity to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 14, 2022

Dealership Rating
Employee Rating

Armen is the best! !! He definitely took care of my car and showed that he really cares, Armen thank you so much we are happy to be working with you. Give Armen a raise! More

by JHAIYMHIEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jul 19, 2022

Universal Mitsubishi responded

Armando (Armen) your amazing....... :) We thank youso much for your generouse feedbak and 5 Star Review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 13, 2022

Dealership Rating
Employee Rating

Paul gave an honest assessment of the service needed on my car. Honesty speaks volumes and is the reason why I will come back. More

by EDCONSTANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Universal Mitsubishi responded

Thank you very much for your 5 Star review and continued patronage. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 13, 2022

Dealership Rating
Employee Rating

Friendly. Helpful. Patient. Responsive with clear heartfelt and helpful answers. Make you feel part of a family that wishes only the best for you ...and let Yo More

by JBREZOVIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Carlos De La Luz , Patrick Carroll, Ivan

Jul 19, 2022

Universal Mitsubishi responded

Hi Joseph, It's very rewarding to hear the satisfaction in your words. I appreciate you giving Universal Mitsubishi and Ivan the opportunity to earn your business. Enjoy driving your Sienna for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 09, 2022

Dealership Rating
Employee Rating

I dropped by without an appointment for scheduled maintenance. No problem -Paul took me in like a VIP. My car needed repairs that required an overnight stay, so I was provided a loaner car from the E More

by htinla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2022

Universal Mitsubishi responded

We appreciate the opportunity to service your vehicle. I hope we've earned your continued patronage. Thank you for your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

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