Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 45

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

July 09, 2022

Dealership Rating
Employee Rating

Paul Tokatlyan took care of my cars with professionalism! No complaints here!👌 Will come back for the next maintenance service More

by j. liscano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 13, 2022

Universal Mitsubishi responded

Thank you for your 5 Star review, I'm glad Paul took care of your vehicles needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 07, 2022

Dealership Rating
Employee Rating

Paul & his team did an excellent job in servicing my Outlander GT. He is very knowledgeable about the issues & he makes an outstanding suggestions to resolve it. Paul is an asset to Universal Mitsubis More

by eboy62594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2022

Universal Mitsubishi responded

Thank you so much for sharing the experience of your recent visit. I'm glad Paul and his staff was able to take care of your Outlander GT. I appreciate your 5 Star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

July 06, 2022

Dealership Rating
Employee Rating

The service was amazing and we have been going with Paul since we got our car. More

by abrval2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jul 14, 2022

Universal Mitsubishi responded

Thank you for your 5 Star review and kind words about Paul. It's rewarding to know he's earned your trust. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 55 0-1500

July 03, 2022

Dealership Rating
Employee Rating

Universal Mitsubishi has helped me with all my services with my new 2022 outlander I am glad to take my car with them. More

by Oscar Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jul 14, 2022

Universal Mitsubishi responded

Thank you Oscar, I'm glad our service department was able to take care of your Outlander. We appreciate your 5 Star review and look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 02, 2022

Dealership Rating
Employee Rating

It was an absolute delight to purchase an automobile financed by the Universal Mitsubishi. The company representatives, namely, Paul Tokatlyan, Armen Yagubyan, and Tiki N., are worth to be praised part More

by Lilit Talalyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Armen Yagubyan

Jul 14, 2022

Universal Mitsubishi responded

Thank you so much for taking the time to share your experience. I appreciate your 5 Star review, drive and enjoy your vehicle for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 01, 2022

Dealership Rating
Employee Rating

Paul did a great job helping me out with my service and also was able to explain to me what was going on with my car. More

by 347ANGIEDIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2022

Universal Mitsubishi responded

Hi Angie, I'm glad Paul was able to assist in resolving your vehicles issues. We appreciate your 5 Star review and hope for your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

June 29, 2022

Dealership Rating
Employee Rating

Paul and the team were accommodating, professional and efficient! I appreciate the high quality care of my car. More

by SANCHEZMI25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

June 25, 2022

Dealership Rating
Employee Rating

Paul was very knowledgeable about my car. The service appointment took less time than he estimated. The waiting area was comfortable and had free coffee…always a plus! More

by COLEEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Universal Mitsubishi responded

Hi Coleen, I agree coffee is always a plus. I'm glad you found your visit with Universal Mitsubishi a pleasent one. We hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 24, 2022

Dealership Rating
Employee Rating

Always friendly, from the sales department to the service and parts department. The entire dealership and departments work together well and are excellent at communicating. Will always choose Universal for a More

by AUSTINMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan , JC (Juan Carlos)

Jun 29, 2022

Universal Mitsubishi responded

Thank you Austin, on behalf of all departments, we appreciate your continued patronage. Enjoy your Eclipse Cross for many years to come. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 24, 2022

Dealership Rating
Employee Rating

Service appointment time was meet which I liked very much and the service center is much closer to me now. More

by Abigail 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

Jun 29, 2022

Universal Mitsubishi responded

Hi Abigail, I'm glad our new location is more convinient. We look forward to your next visit... and yes, thank you for your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

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