Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 45

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,306 Reviews

Dealership Experience

24 yrs, 5 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,306 Reviews

Write a Review

1306 Reviews of Paul Tokatlyan

August 12, 2022

Dealership Rating
Employee Rating

Im satisfied and happy on the service. I will be going back for my next service. More

by Tomcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Aug 16, 2022

Universal Mitsubishi responded

Hi Tomcat, I'm glad our service department was able to help and earn your return. I appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 09, 2022

Dealership Rating
Employee Rating

Really attentive n knowledgeable. n professional stuff, took care of my Recalls. Attentive n Acertive, I expected the Best, n they did Deliver!! Thanks!! To the Technical Department n More

by SKYDIVE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Aug 16, 2022

Universal Mitsubishi responded

Thank you so much for giving us the opportunity to service your vehicle and your 5 Star review. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 09, 2022

Dealership Rating
Employee Rating

Had amazing service got my car in and finished same day so i was able to drive back home to Arizona. More

by CRAZYKYLE2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

Universal Mitsubishi responded

I appreciate you taking the time to express your satisfaction and 5 Star review. Visit us next time your in town. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 09, 2022

Dealership Rating
Employee Rating

After my service, I’m confident my car is ready to get me to my destination. More

by LILGRAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

Universal Mitsubishi responded

Thank you for putting your in us to take care of your vehicle. we look forward to your net visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 08, 2022

Dealership Rating
Employee Rating

They’re always very helpful and very prompt and doing good work. And excellent customer service . More

by fourkings0601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Aug 16, 2022

Universal Mitsubishi responded

Thank you for your continued patronage and 5 Star review. we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 07, 2022

Dealership Rating
Employee Rating

Great customer service! service managers are the best! always truthful knows what they are doing, iv been coming here for my mitsubishi mirage 2015 since then. More

by Ramiro Godinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Aug 16, 2022

Universal Mitsubishi responded

Hi Ramiro, we appreciate your ongoing patronage. Thank you for your 5 Star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 07, 2022

Dealership Rating
Employee Rating

Very efficient and effective. Paul listened to my concerns and explained in detail my options. More

by Jara Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

Universal Mitsubishi responded

Hi Jara, I'm glad Paul built confidence in giving us the opportunity to service you vehicle. Thank you for your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 05, 2022

Dealership Rating
Employee Rating

I been coming to this dealership for 5 years and they all treat me really good. Paul Tokatlyan has always taken me in, made space for me and always took take of me and my car. He is a genuine gem. Great per More

by NIGHTLIFEEDC016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan , Johnny

Aug 16, 2022

Universal Mitsubishi responded

Thank you Nightlife, I appreciate you taking the time to share you continued experience and 5 Star review. Continue having fun with your Evo, an amazing ca. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 04, 2022

Dealership Rating
Employee Rating

Came in for an oil change - Armen and the team always deliver a quick service while giving my car a very thorough check up! Highly recommend More

by rob.austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Aug 25, 2022

Universal Mitsubishi responded

Hi Robby, thank you for your continued patronage and 5 star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

August 04, 2022

Dealership Rating
Employee Rating

Excellent service! Quick, friendly, fast service. Armen and Paul are fantastic! I have been bringing my vehicle to them for years. More

by Nurbelyma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Aug 16, 2022

Universal Mitsubishi responded

Hi Nurbeylyma, I appreciate your continued patronage. We appreciate your 5 Stqr review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

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