Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 46

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

June 22, 2022

Dealership Rating
Employee Rating

Great accommodation and customer service relations. Working hard to customer satisfactions . Friendly environment. Truly amazing More

by JUN.AIFOODS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Bobby Gharibian, Armen Yagubyan , Ivan

Jun 23, 2022

Universal Mitsubishi responded

Thank you Jun, we appreciate your continued patranage. I also appreciate you taking the time to shre your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 19, 2022

Dealership Rating
Employee Rating

Paul the service advisor who help me with my service visit at Mitsubishi Universal. He went through on all my concerns with my 2022 Mitsubishi Outlander. An outstanding job! This is my go to service cen More

by j. liscano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Universal Mitsubishi responded

Hi J. It's rewarding to hear the satisfaction in your voice. I'm glad you've chosen us to take carre of your vehicle needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 19, 2022

Dealership Rating
Employee Rating

Armen and Paul are great to work with. These team are your assets and always smiling. Friendly, attentive, courteous & knowledgeable staff in service department. More

by BALARMUKESH
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jun 23, 2022

Universal Mitsubishi responded

I appreciate your kind words and 5 Star review and on behalf of Paul and Armen, thank you. They'll find your feedback extremely rewarding. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 17, 2022

Dealership Rating
Employee Rating

Nice service , Paul is really nice and he did all what I needed. Thanks Paul More

by Yeni Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Universal Mitsubishi responded

Hi Yeni, on behalf of Paul and his staff, thank you. Your patronage and 5 Star review is greatly appreciated. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 14, 2022

Dealership Rating
Employee Rating

This service department is amazing. Anytime I need something Paul is always on top of things. He always makes sure to update me with any information regarding my vehicle and is very hel More

by Keeping da Mits Alive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jun 23, 2022

Universal Mitsubishi responded

Keep da Mits Alive...... I love it and your 5 Star review. Also appreciate the time taken to share your kind words. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 11, 2022

Dealership Rating
Employee Rating

Excellent service you were amazing ylthank you I will recommend you great attitude again thank you More

by AMONTANO52@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Junior Avila, Armen Yagubyan , Paul

Jun 24, 2022

Universal Mitsubishi responded

Thank you for your kind words and 5 star review. We appreciate your patronage. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 09, 2022

Dealership Rating
Employee Rating

The service rep was very pleasant and polite and explain things very thoroughly. My car was done so fast. More

by MARIA8044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan , Maria, she is very sweet and nice.

Jun 24, 2022

Universal Mitsubishi responded

Hi Maria, on behalf of our entire Service department, THANK YOU. It's rewarding hearing your satisfaction. Kindly do me a favor and shre with me how me can make your next visit a 5 Star experience. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500 Read Less

June 05, 2022

Dealership Rating
Employee Rating

Paul in service always take the time out to help me in anyway possible!! He’s greatly appreciated More

by ADBLOUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

Universal Mitsubishi responded

Hello, thank you for your kind words and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 05, 2022

Dealership Rating
Employee Rating

the whole staff was incredibly nice and helpful the whole way through! really appreciate their help! More

by IAMDAKOTBLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jun 08, 2022

Universal Mitsubishi responded

Hello, I'm glad you have a pleasent experience. I hope you continue giving us the opportunity to service your vehicle. We also appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 03, 2022

Dealership Rating
Employee Rating

Friendly, courteous, professional and excellent service. Car done timely as promised. A few additional words to pass lower limit. More

by Aram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jun 05, 2022

Universal Mitsubishi responded

Lol...... thank you for the extra words. Appreciate the 5 Star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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