Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 46

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,306 Reviews

Dealership Experience

24 yrs, 5 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,306 Reviews

Write a Review

1306 Reviews of Paul Tokatlyan

August 01, 2022

Dealership Rating
Employee Rating

Staff is always very attentive . communicated all car concerns well. Paul is amazing and always helpful. More

by PAO_OTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

Universal Mitsubishi responded

Hi Pao, I'm so glad Paul has built confidence in letting us Service your vehicle. Thank you for your continued patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

July 29, 2022

Dealership Rating
Employee Rating

Good Service, good knowledge, great hospitality, and attention to client satisfaction, providing superior attention to detail to vehicle repair More

by pcarmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2022

Universal Mitsubishi responded

Thank you so much for sharing some kind words and 5 Star review. I hope we've earned your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

July 18, 2022

Dealership Rating
Employee Rating

i just love the honesty and costumer service, been coming here for 5 years now. Paul and Armen are always on top of everything More

by ndq900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jul 19, 2022

Universal Mitsubishi responded

Thank you so much for your continued patronage and 5 Star review. We appreciate the opportunity to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 14, 2022

Dealership Rating
Employee Rating

Armen is the best! !! He definitely took care of my car and showed that he really cares, Armen thank you so much we are happy to be working with you. Give Armen a raise! More

by JHAIYMHIEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jul 19, 2022

Universal Mitsubishi responded

Armando (Armen) your amazing....... :) We thank youso much for your generouse feedbak and 5 Star Review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 13, 2022

Dealership Rating
Employee Rating

Paul gave an honest assessment of the service needed on my car. Honesty speaks volumes and is the reason why I will come back. More

by EDCONSTANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Universal Mitsubishi responded

Thank you very much for your 5 Star review and continued patronage. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 13, 2022

Dealership Rating
Employee Rating

Friendly. Helpful. Patient. Responsive with clear heartfelt and helpful answers. Make you feel part of a family that wishes only the best for you ...and let Yo More

by JBREZOVIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Carlos De La Luz , Patrick Carroll, Ivan

Jul 19, 2022

Universal Mitsubishi responded

Hi Joseph, It's very rewarding to hear the satisfaction in your words. I appreciate you giving Universal Mitsubishi and Ivan the opportunity to earn your business. Enjoy driving your Sienna for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 09, 2022

Dealership Rating
Employee Rating

I dropped by without an appointment for scheduled maintenance. No problem -Paul took me in like a VIP. My car needed repairs that required an overnight stay, so I was provided a loaner car from the E More

by htinla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2022

Universal Mitsubishi responded

We appreciate the opportunity to service your vehicle. I hope we've earned your continued patronage. Thank you for your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 09, 2022

Dealership Rating
Employee Rating

Paul Tokatlyan took care of my cars with professionalism! No complaints here!👌 Will come back for the next maintenance service More

by j. liscano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 13, 2022

Universal Mitsubishi responded

Thank you for your 5 Star review, I'm glad Paul took care of your vehicles needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 07, 2022

Dealership Rating
Employee Rating

Paul & his team did an excellent job in servicing my Outlander GT. He is very knowledgeable about the issues & he makes an outstanding suggestions to resolve it. Paul is an asset to Universal Mitsubis More

by eboy62594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2022

Universal Mitsubishi responded

Thank you so much for sharing the experience of your recent visit. I'm glad Paul and his staff was able to take care of your Outlander GT. I appreciate your 5 Star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

July 06, 2022

Dealership Rating
Employee Rating

The service was amazing and we have been going with Paul since we got our car. More

by abrval2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Jul 14, 2022

Universal Mitsubishi responded

Thank you for your 5 Star review and kind words about Paul. It's rewarding to know he's earned your trust. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 55 0-1500

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