Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 48

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

May 13, 2022

Dealership Rating
Employee Rating

The service on my car was great! The service manager was professional, friendly, and helpful. We were very pleased! More

by PM333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

May 31, 2022

Universal Mitsubishi responded

Hello, I'm glad our Service Staff was able to take care of your vehicles needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2022

Dealership Rating
Employee Rating

I was very pleased with the service My car received while at Universal Mitsubishi. Since my car was new, it was it’s first check-up, and I think it runs even better after being serviced! Thank you very mu More

by CLKOPLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

May 31, 2022

Universal Mitsubishi responded

Hello Mrs. Koplan, I'm glad you found your visit a pleasent one. Continue enjoying your Mitsubishi for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 06, 2022

Dealership Rating
Employee Rating

This place has been nothing but amazing on taking care of my car. The staff very nice with smiles on thier faces makes it feel welcoming. My car has been a great shape all because of the great Is mechanics. More

by NIGHTLIFEEDC016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

May 02, 2022

Dealership Rating
Employee Rating

Great customer service. Always go to this dealer because they diagnose my car for any possible issue. More

by OSCAR.ENRIQUEZ.JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

May 05, 2022

Universal Mitsubishi responded

Hi Oscar, thank you for sharing your 5 star review. I'm glad our Service staff is always able to help, we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 02, 2022

Dealership Rating
Employee Rating

Nice place to get car serviced. Their new location in Van Nuys is a better location. More

by WALTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

May 05, 2022

Universal Mitsubishi responded

Hi Walter, I'm glad our move is more convenient for you. We appreciate your continued patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 28, 2022

Dealership Rating
Employee Rating

Great service. Paul and his team went above and beyond my expectations. Very helpful and understanding of the customer needs. Highly recommend. Thank you for the pr More

by MARINATOKATLYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 26, 2022

Dealership Rating
Employee Rating

Paul is amazing! Thank you for always giving us the best customers service and efficiently working on our car. More

by calnzabala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 25, 2022

Dealership Rating
Employee Rating

Great service here. Paul and his team were all very patient and very helpful to all of us More

by enriquerob21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2022

Universal Mitsubishi responded

Hi Enrique, I'm glad Paul and his staff gave you the treatment you deserve. We also appreciate the opportunity to service your vehicle and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 24, 2022

Dealership Rating
Employee Rating

Very helpful staff all around and they even taught me how to put my seats flat before I left. Paul was very helpful in the service department. Lobby was very comfortable for waiting including complimentary c More

by BHcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Apr 27, 2022

Universal Mitsubishi responded

Thank you for your kind words and taking the time to share your 5 Star review. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 24, 2022

Dealership Rating
Employee Rating

Serviced my outlander. Oilchange was done in 20 min. Paul was great. Provided an excellent service. Strongly recommend. More

by alkotol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2022

Universal Mitsubishi responded

Thank you for your kind words and 5 Star review. I'm glad Paul was able to get you in and out quickly. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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