Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 47

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,306 Reviews

Dealership Experience

24 yrs, 5 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,306 Reviews

Write a Review

1306 Reviews of Paul Tokatlyan

July 03, 2022

Dealership Rating
Employee Rating

Universal Mitsubishi has helped me with all my services with my new 2022 outlander I am glad to take my car with them. More

by Oscar Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jul 14, 2022

Universal Mitsubishi responded

Thank you Oscar, I'm glad our service department was able to take care of your Outlander. We appreciate your 5 Star review and look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 02, 2022

Dealership Rating
Employee Rating

It was an absolute delight to purchase an automobile financed by the Universal Mitsubishi. The company representatives, namely, Paul Tokatlyan, Armen Yagubyan, and Tiki N., are worth to be praised part More

by Lilit Talalyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Armen Yagubyan

Jul 14, 2022

Universal Mitsubishi responded

Thank you so much for taking the time to share your experience. I appreciate your 5 Star review, drive and enjoy your vehicle for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

July 01, 2022

Dealership Rating
Employee Rating

Paul did a great job helping me out with my service and also was able to explain to me what was going on with my car. More

by 347ANGIEDIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2022

Universal Mitsubishi responded

Hi Angie, I'm glad Paul was able to assist in resolving your vehicles issues. We appreciate your 5 Star review and hope for your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

June 29, 2022

Dealership Rating
Employee Rating

Paul and the team were accommodating, professional and efficient! I appreciate the high quality care of my car. More

by SANCHEZMI25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

June 25, 2022

Dealership Rating
Employee Rating

Paul was very knowledgeable about my car. The service appointment took less time than he estimated. The waiting area was comfortable and had free coffee…always a plus! More

by COLEEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Universal Mitsubishi responded

Hi Coleen, I agree coffee is always a plus. I'm glad you found your visit with Universal Mitsubishi a pleasent one. We hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 24, 2022

Dealership Rating
Employee Rating

Always friendly, from the sales department to the service and parts department. The entire dealership and departments work together well and are excellent at communicating. Will always choose Universal for a More

by AUSTINMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan , JC (Juan Carlos)

Jun 29, 2022

Universal Mitsubishi responded

Thank you Austin, on behalf of all departments, we appreciate your continued patronage. Enjoy your Eclipse Cross for many years to come. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 24, 2022

Dealership Rating
Employee Rating

Service appointment time was meet which I liked very much and the service center is much closer to me now. More

by Abigail 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

Jun 29, 2022

Universal Mitsubishi responded

Hi Abigail, I'm glad our new location is more convinient. We look forward to your next visit... and yes, thank you for your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 22, 2022

Dealership Rating
Employee Rating

Great accommodation and customer service relations. Working hard to customer satisfactions . Friendly environment. Truly amazing More

by JUN.AIFOODS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Bobby Gharibian, Armen Yagubyan , Ivan

Jun 23, 2022

Universal Mitsubishi responded

Thank you Jun, we appreciate your continued patranage. I also appreciate you taking the time to shre your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 19, 2022

Dealership Rating
Employee Rating

Paul the service advisor who help me with my service visit at Mitsubishi Universal. He went through on all my concerns with my 2022 Mitsubishi Outlander. An outstanding job! This is my go to service cen More

by j. liscano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Universal Mitsubishi responded

Hi J. It's rewarding to hear the satisfaction in your voice. I'm glad you've chosen us to take carre of your vehicle needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

June 19, 2022

Dealership Rating
Employee Rating

Armen and Paul are great to work with. These team are your assets and always smiling. Friendly, attentive, courteous & knowledgeable staff in service department. More

by BALARMUKESH
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jun 23, 2022

Universal Mitsubishi responded

I appreciate your kind words and 5 Star review and on behalf of Paul and Armen, thank you. They'll find your feedback extremely rewarding. Stay safe, Carlos De La Luz General Sales Manager (818)550-1500

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