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Paul Tokatlyan
Paul Tokatlyan | Page 71
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
1,289 Reviews
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
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1289 Reviews of Paul Tokatlyan
December 07, 2020
Many Thanks to Paul and his team at service. My evo is running amazing I really appreciate all the work and effort you guys at Mitsubishi have done for my car! running amazing I really appreciate all the work and effort you guys at Mitsubishi have done for my car! More
by MrLoui
Verified CustomerOther Employees Tagged: Armen Yagubyan
November 30, 2020
Always helpful and had my car ready fast. Had a coupon that helped with price of service. Have been coming here for years thank you that helped with price of service. Have been coming here for years thank you More
by MIRELLA Arevalo
Other Employees Tagged: Armen Yagubyan
November 28, 2020
Paul is helpful, positive and attentive. ive known him for a long time and he always remembers me. The costs are too high at Universal, much higher than non-dealership service providers. for a long time and he always remembers me. The costs are too high at Universal, much higher than non-dealership service providers. More
by BENBALL
November 28, 2020
Paul was so nice, helpful and energetic, he offered help without asking. the major service was done with less than 2 hrs. he really is on a best representatives for the company service. without asking. the major service was done with less than 2 hrs. he really is on a best representatives for the company service. More
by JAZPIERRE
November 27, 2020
Paul is such a nice guy and very helpful. I haven't been driving a lot so really wasn't due for service yet so he recommended I come back at a later time since the car didn't really need servicing. They per driving a lot so really wasn't due for service yet so he recommended I come back at a later time since the car didn't really need servicing. They performed the recall work and even washed my car and I was on my way. Much appreciated! More
by Nespa2
November 25, 2020
The staff was very nice and helpful. As promised, it took about one hour. No more. The waiting room was fine and the customers were wearing masks and respecting social distances. It was nice to have the car about one hour. No more. The waiting room was fine and the customers were wearing masks and respecting social distances. It was nice to have the car washed. More
by CS
Other Employees Tagged: Junior Avila, Armen Yagubyan
November 20, 2020
Excellent customer service. Paul was very helpful. Had my 2003 lancer oz front control arm assembly recall inspected and found no major corrosion and applied a preventive anti corrosion agent. 2003 lancer oz front control arm assembly recall inspected and found no major corrosion and applied a preventive anti corrosion agent. More
by NREED2
November 18, 2020
The service was excellent. Friendly and efficient personal who smoothed out the process. A personal kudos to Paul Tokatlyan. He offered help and solutions before being ask. personal who smoothed out the process. A personal kudos to Paul Tokatlyan. He offered help and solutions before being ask. More
by Wmbosworth
November 18, 2020
Paul provides the best service, he is professional, and very thorough. He makes sure to explain everything. Every time I come in for service, I leave 100% satisfied very thorough. He makes sure to explain everything. Every time I come in for service, I leave 100% satisfied More
by Maria
Other Employees Tagged: Junior Avila
November 15, 2020
Paul and Armen are all about customer Service! Would definitely have my vehicles serviced at Duarte Mitsubishi again.. Thanks for taking care of my issues! definitely have my vehicles serviced at Duarte Mitsubishi again.. Thanks for taking care of my issues! More
by NINETY3NOTCH
Other Employees Tagged: Armen Yagubyan
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