Paul Tokatlyan | Page 72
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
November 14, 2020
This has been my go to place for auto service since they moved from Glendale. …though I still wish that they were still in Glendale which was just a skip & a hop from my home. Mitsubishi always has the best moved from Glendale. …though I still wish that they were still in Glendale which was just a skip & a hop from my home. Mitsubishi always has the best service, mainly because of Paul Tokatlyan. More
November 09, 2020
The best costumer service by far thanks!Everyone was The best costumer service by far thanks! Everyone was very friendly my service was done on time I was very happy for the work they did. The best costumer service by far thanks! Everyone was very friendly my service was done on time I was very happy for the work they did. More
Other Employees Tagged: Tiki N, Junior Avila , Nick Zohrabi
November 08, 2020
Excellent customer service.Friendly and knowledgable service personnel.Clean and ambient waiting room.Paul T. is able to explain very well what service is needed to to my car and what is the most import service personnel.Clean and ambient waiting room.Paul T. is able to explain very well what service is needed to to my car and what is the most important. More
November 05, 2020
Over all great service good prices when fixing my vehicle .....always on time with my car. Definitely going back for my next service.... good job boys. .....always on time with my car. Definitely going back for my next service.... good job boys. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
November 02, 2020
This service is good is great!Every one is good. The cup is good too.I like this shop . I hope that every employee in this shop can eat lunch in time, and don’t forget to eat lunch because of busy work. is good too.I like this shop . I hope that every employee in this shop can eat lunch in time, and don’t forget to eat lunch because of busy work. More
Other Employees Tagged: Armen Yagubyan
November 01, 2020
Very great service and very professional and very friendly. I'm very satisfied with the service. Great job fellas , thank you guys for the great job !! friendly. I'm very satisfied with the service. Great job fellas , thank you guys for the great job !! More
Other Employees Tagged: Junior Avila, Armen Yagubyan
October 31, 2020
Paul Tokatlyan is why I continue to drive way out of my way to get my car serviced in Duarte. He’s a true testament to customer service being King. The other service manager assisted me last week for an em way to get my car serviced in Duarte. He’s a true testament to customer service being King. The other service manager assisted me last week for an emergency w/no appointment & he was super kind, courteous & made sure my problem was handled correctly & quickly. I’m upset with myself for not remembering his name exactly, Armen I believe, but that’s b/c he was so efficient with getting me in & out & it was my first time being in his care. Another testament to stellar customer service. Nothing but high praises to these 2 men in an industry where so many of us are taken advantage of & have horrific experiences. I will be purchasing my next Mitsubishi from this lot b/c of them. More
Other Employees Tagged: Armen Yagubyan

