Paul Tokatlyan | Page 85
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
May 14, 2020
Everybody in the service department is friendly and they do a great job taking care of my car. Paul has made suggestions what is important to get serviced now versus waiting, that will save money down the do a great job taking care of my car. Paul has made suggestions what is important to get serviced now versus waiting, that will save money down the road. Even if it's a little further, it's worth the drive to this dealership More
May 13, 2020
Excellent service. Service completed on schedule. Got a free car wash and wiped down. Recieved text updates keeping me informed. I would come here for future service needs. free car wash and wiped down. Recieved text updates keeping me informed. I would come here for future service needs. More
May 11, 2020
GREAT SERVICE. KNOWLEDGEABLE, FRIENDLY AND COURTIOS. EXPLAINED THE WORK BEING PERFORMED AS WELL AS NECESSARY WORK TO BE COMPLETED AND THE REASON BEHIND IT. CUSTOMER SATISFACTION AND SAFETY WAS A PRIORIT EXPLAINED THE WORK BEING PERFORMED AS WELL AS NECESSARY WORK TO BE COMPLETED AND THE REASON BEHIND IT. CUSTOMER SATISFACTION AND SAFETY WAS A PRIORITY FOR THE SERVICE DEPSRTMENT. PAUL TOKATLYAN EXPLAINED EVERYTHING. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
May 10, 2020
Good, honest service. Paul in service department is always polite and professional, giving updates while you wait. Only issue would be the price but that comes with the territory of going to a dealer t always polite and professional, giving updates while you wait. Only issue would be the price but that comes with the territory of going to a dealer to get your car fixed. More
May 10, 2020
Really helpful and responsive working staff, great guys. They were helpfull during and after the purchase without hesitance and were very polite all the way through. They were helpfull during and after the purchase without hesitance and were very polite all the way through. More
Other Employees Tagged: Tiki N, JC Gonzalez
May 10, 2020
A good experience from start to finish, work completed on time and on budget with great customer service. On a personal level I felt they were invested in doing the best job they could, great bunch of guys time and on budget with great customer service. On a personal level I felt they were invested in doing the best job they could, great bunch of guys from front desk to the mechanics. More
May 07, 2020
I was quite satisfied with the service I received. Very friendly & professional treat. Social distancing was well practiced there. Doors were open so I didn’t have to touch them. friendly & professional treat. Social distancing was well practiced there. Doors were open so I didn’t have to touch them. More
Other Employees Tagged: Armen Yagubyan
May 06, 2020
Good service. But when I when I went to pick up my car I had to wait 30 minutes to leave because the cashier did not arrive yet. had to wait 30 minutes to leave because the cashier did not arrive yet. More
Other Employees Tagged: Armen Yagubyan
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