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Paul Tokatlyan
Paul Tokatlyan | Page 100
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
1,289 Reviews
Dealership Experience
24 yrs, 2 mos
Languages Spoken
Armenian
English
1,289 Reviews
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1289 Reviews of Paul Tokatlyan
October 31, 2019
Fast friendly 5 star service They took great care of my car here and always give outstanding customer service, this is the only Mitsubishi dealer I trust with my car. They took great care of my car here and always give outstanding customer service, this is the only Mitsubishi dealer I trust with my car. More
by RWMSTUDENTS23
Verified CustomerOther Employees Tagged: Armen Avanessian
October 31, 2019
Paul and the crew are GREAT I’ve been taking my car to Paul every year for service. They used to be located in Glendale but i don’t mind making my way to them. He always recommen I’ve been taking my car to Paul every year for service. They used to be located in Glendale but i don’t mind making my way to them. He always recommends what is needed for my car and I trust them entirely. I own a black lancer and that thing gets dirty so often, he ALWAYS gives my car a complimentary wash and I always appreciate it. Thank you Paul for everything!! Universal MITSUBISHI in Duarte is amazing. More
by matthewmarabe
October 28, 2019
Awesome service great staff. Very courteous informative staff my 2001 Mitsubishi galant never breaks down my car ran perfectly after service. very pleased with this mitsubishi se Very courteous informative staff my 2001 Mitsubishi galant never breaks down my car ran perfectly after service. very pleased with this mitsubishi service department I will go again they resolve all issues and have your vehicles running like brand new. don't go to any other mechanic for your mitsubishi only go to this dealership mechanic service they are the best. More
by KSC31669
Other Employees Tagged: Armen Avanessian
October 27, 2019
Out of this world customer service Paul went above and beyond for me and will defintly drive 100 miles to have his customer service. Thanks again for all the great help and thank you so Paul went above and beyond for me and will defintly drive 100 miles to have his customer service. Thanks again for all the great help and thank you so so much for your patience More
by GILBERTO_MONTIEL21
October 27, 2019
Exceptional Service! Exceptional service every time I enter the door! Never pushy. Always tries to save me money & give discounts. I'm not a number but a person! Exceptional service every time I enter the door! Never pushy. Always tries to save me money & give discounts. I'm not a number but a person! More
by GAIL HALLMAN
Other Employees Tagged: Tiki N, Junior Avila, Zakk Kim
October 27, 2019
Paul the manager was the best customer service rep ever ! This was the best experience for customer service I have ever had. The manager. I believe his name is Paul. He is wonderful. He helped with every step This was the best experience for customer service I have ever had. The manager. I believe his name is Paul. He is wonderful. He helped with every step and made the experience a dream. I was happy to drive the extra just to get that service again. Thanks so much Paul!! More
by BMAN976
October 26, 2019
Excellent service Excellent customer service, fast and friendly, Treated me as one of a members of the Mitsubishi family. Everybody was nice especially Paul. He keeps Excellent customer service, fast and friendly, Treated me as one of a members of the Mitsubishi family. Everybody was nice especially Paul. He keeps me updated of the status of the vehicle. Well recommended! More
by MIDNIGHT_EAGLE
October 25, 2019
Montero LTD 2002 Wonderful experience with the Service Department and Paul- top notch attention to detail from him and his team. We will be returning for future needs. Wonderful experience with the Service Department and Paul- top notch attention to detail from him and his team. We will be returning for future needs. More
by DMCAIVANO
October 24, 2019
Paul is a Star Paul has been the most honest and incredibly kind service manager I’ve ever experienced at a dealership. He’s one of the reasons why I continue to pur Paul has been the most honest and incredibly kind service manager I’ve ever experienced at a dealership. He’s one of the reasons why I continue to purchase Mitsubishis. I know I can trust him and my car is in great hands. 10 stars for that man. More
by Dennis C.
October 24, 2019
Great service with a smile. My service rep Paul is the BEST. Not only does he take care of things better than expected, he is always offering advice on how I can extend the life My service rep Paul is the BEST. Not only does he take care of things better than expected, he is always offering advice on how I can extend the life of my 2002 Montero Sport. More
by Gerry
Other Employees Tagged: Sergio Navarro
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