Paul (Tom) Sfero | Page 8

New Ford Explorer purchase I bought a 2018 Ford Explorer from Tom Sfero. He was extremely knowledgeable about the vehicle and helpful. Never did we feel pressured to make a purc I bought a 2018 Ford Explorer from Tom Sfero. He was extremely knowledgeable about the vehicle and helpful. Never did we feel pressured to make a purchase and he was very respectful of our time. I have purchased five new Fords from various local Ford dealerships and while some of those experiences were satisfactory, they didn’t hit the mark like Tom and Ferman did. More

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The mostest car place Greatest service department. Quick service and a ride home and back to Ferman. I always go to Ferman Ford for every I need on my Ford Explorer. Greatest service department. Quick service and a ride home and back to Ferman. I always go to Ferman Ford for every I need on my Ford Explorer. More

by qberry35 Verified Customer Verified Customer

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Dealership Rating I bought a 2018 Mazda3 Touring from Tom Sfero. It was my very first vehicle purchase and I couldn’t have had a better experience. Tom was very accommo I bought a 2018 Mazda3 Touring from Tom Sfero. It was my very first vehicle purchase and I couldn’t have had a better experience. Tom was very accommodating, answering all of my questions & concerns and offering valuable advice. I truly felt like a valued customer and the whole car buying process was relatively simple. Glad I picked Ferman Mazda & was able to work with Tom in purchasing my first car. Thank you! More

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Trade in and purchase Tom Sfero was an absolute angel! Tom and I spoke at length about exactly what I wanted in a vehicle. This wasn't available at the time so Tom promised Tom Sfero was an absolute angel! Tom and I spoke at length about exactly what I wanted in a vehicle. This wasn't available at the time so Tom promised to keep working to find it. He emailed/texted me with potential vehicles for about a month until the perfect one came in. He and Eric Bartholomew worked with me for hours to ensure I got the vehicle and the financing that I wanted. This is my second vehicle purchase from Ferman and this is why. Ferman has a great team working in every department. More

by gia1522 Verified Customer Verified Customer

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im a repeat customer because of theyre treatnent tom sfero was my salesman this time and he couldnt have been more helpfull through the whole process. i highly recomend asking for him, a true gentlem tom sfero was my salesman this time and he couldnt have been more helpfull through the whole process. i highly recomend asking for him, a true gentleman. thanks tom More

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Tom Sfero is a Professional I purchased 2 Ford Explorers from Tom at Karl Flammer Ford in the past, and followed him to Ferman Ford for my third. I followed him due to the mutual I purchased 2 Ford Explorers from Tom at Karl Flammer Ford in the past, and followed him to Ferman Ford for my third. I followed him due to the mutual relationship we have developed over the past 6 years. More

by Paintman Verified Customer Verified Customer

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Great Customer Service, Honest Salesman Tom assisted me in Buying a 2018 Santa Fe Sport. He had a great attitude, friendly and was honest, told me the 2016 Santa Fe I wanted was just hit by Tom assisted me in Buying a 2018 Santa Fe Sport. He had a great attitude, friendly and was honest, told me the 2016 Santa Fe I wanted was just hit by a F-150 in the parking lot. I went for a test drive Friday afternoon in the 2016, he wasn't pushy or aggressive. I asked to see the 2018 Santa Fe Sport...WoW,., with a great price, beautiful color, and enough room for the family. He held the car for me until Monday. I'm very happy and have received compliments already. More

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Service The timing and service was exceptional and also talked to Tom Sfero in regards to leasing a 2019 Escape when they come in would highly recommend. The timing and service was exceptional and also talked to Tom Sfero in regards to leasing a 2019 Escape when they come in would highly recommend. More

by bratnet45 Verified Customer Verified Customer

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Promised work failure Work promised took forever to get done and had to chase down to get it done. Was finally made a promise to make it right and failed again Work promised took forever to get done and had to chase down to get it done. Was finally made a promise to make it right and failed again More

by Glynn1968 Verified Customer Verified Customer

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Excellent Experience Jeff, Tom, and Eric took great care of me. I’ve bought cars at all kinds of high end automakers, and none surpassed the customer care at Ferman...Hig Jeff, Tom, and Eric took great care of me. I’ve bought cars at all kinds of high end automakers, and none surpassed the customer care at Ferman...Highly recommend. More

by Drew Holloman Verified Customer Verified Customer

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