Paul Treseler | Page 5

Having my vehicle serviced here is always a pleasure. Service availability is abundant and techs are knowledgeable. I usually wait for my vehicle and the wait times quoted are 99.5% accurate! You can’t Service availability is abundant and techs are knowledgeable. I usually wait for my vehicle and the wait times quoted are 99.5% accurate! You can’t ask for better than that. Service writers, all of them are cordial and they call you by name, which is very welcoming. More

by SteveD Verified Customer Verified Customer

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I brought my car in for service for two reasons. First was the tire sensor monitor was "demanding" service and second, I was receiving messages about my brakes at stops and restarts. After an hour o First was the tire sensor monitor was "demanding" service and second, I was receiving messages about my brakes at stops and restarts. After an hour or so, I was given a full detailed report as to what was happening and what was needed to fix it. I was told another 2 hours or so to fix it. I asked to be taken to a local restaurant so I could have a late lunch, and I was accommodated both coming and going. Who does that anymore? I have dealt with Jeff, George and Paul, so far, on different occasions and have been treated like royalty each time by all of them! Clancy and Joe were my chauffeurs and very professional. Telephone support staff has been kind, courteous and helpful, too. More

by TWARD9 Verified Customer Verified Customer

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Great dealership, from sales to service. Paul Treseler, my service advisor was patient and thorougly explained what the service techs did to address shaking with my CT5, and what could be do Paul Treseler, my service advisor was patient and thorougly explained what the service techs did to address shaking with my CT5, and what could be done next if needed. More

by CLTROIANO Verified Customer Verified Customer

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I brought my car in for service for two reasons. First was the tire recall and second was the charging pad for my cell phone. Charging worked intermittently. After a three hour wait because of a sof First was the tire recall and second was the charging pad for my cell phone. Charging worked intermittently. After a three hour wait because of a software update I picked up my car and there is still an intermittent problem with the charging pad. Nothing has changed. More

by GVLIA Verified Customer Verified Customer

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The dealership and Paul provided excellent customer service as usual. I enjoy the experience immensely service as usual. I enjoy the experience immensely More

by GBROOKER0615 Verified Customer Verified Customer

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Great Dealership and People. Sales, Service and management now their customers. I would highly recommend Sales, Service and management now their customers. I would highly recommend More

by RDESLONGCHAMPS Verified Customer Verified Customer

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Always reliable and accommodating service department and staff. I have confidence that when service is completed the work is done expertly. staff. I have confidence that when service is completed the work is done expertly. More

by JIM@SELECTREALESTATE.COM Verified Customer Verified Customer

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should send reminders of service date and time need a better rxplaination of dates for tire rotation better rxplaination of dates for tire rotation More

by barry40 Verified Customer Verified Customer

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Very high level of customer service, makes owning a Cadillac much easier. Thank you, much appreciated! Cadillac much easier. Thank you, much appreciated! More

by JZINK0 Verified Customer Verified Customer

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Great service team. Great parts team. Always prompt and reliable service. New facility looks great! Great parts team. Always prompt and reliable service. New facility looks great! More

by DOUG Verified Customer Verified Customer

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