Paul Winfrey

Everything was great but don't understand why they had to park my car in a crowded corner parking spot rather than just leaving it out front for me to get into and go after they gave me my keys back. Even th park my car in a crowded corner parking spot rather than just leaving it out front for me to get into and go after they gave me my keys back. Even the gentleman who checks your car into the service dept. came up to help me find my car after seeing that I was having trouble locating it -had trouble finding my car too - walking around the corner pressing the unlock button on my key fob until we finally located it. I could barely squeeze into my car door since it was parked so close to another car. Also when I pulled out of the spot I had to leave at about a 45 degree angle because they had another car parked about 10 feet away in front of my car. I know your going to say - we have a parking lot and space issue problem which I even heard about 9 months ago when I bought my car but it time for someone to do something about it and understand that its not normal. Leaving a recently serviced automobile for a customer who is now and has been waiting in the waiting area should not be parked anywhere but immediately right outside the service area door. STAMP THE SERVICE TICKET CUSTOMER WAITING like most other dealers do. Don't get me wrong everything else about your dealership is GREAT but please keep in mind how to keep your customers happy in your soon to be built new service center. More

by cherylruth8 Verified Customer Verified Customer

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Prompt service. On time when they said the car would ready. Great customer service. Car washed as well. On time when they said the car would ready. Great customer service. Car washed as well. More

by doug.mcdaniel Verified Customer Verified Customer

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Very rude and I dnt recommend Anyone to deal with him. . he rather argue with the customers instead of accepting feedback on the company misleading information that’s is giving to the customers… recommend . he rather argue with the customers instead of accepting feedback on the company misleading information that’s is giving to the customers… recommend to dealing with someone else from the company. More

by mitchelldarrell232 Verified Customer Verified Customer

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Jim Butler KIA is a great place to get vehicle service. They have a fast and efficient service department.. They have a fast and efficient service department.. More

by spautzre Verified Customer Verified Customer

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Easy communication, friendly and always helpful! Waiting area is comfortable and convenient. Professional and they always listen and address concerns. Waiting area is comfortable and convenient. Professional and they always listen and address concerns. More

by krnowatzke Verified Customer Verified Customer

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Paul did a fantastic job and my car was nice and clean and passed emissions! and passed emissions! More

by ehrenberg.8817 Verified Customer Verified Customer

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The dealership was very clean and all of the staff were very friendly I will definitely be returning. very friendly I will definitely be returning. More

by slight0707 Verified Customer Verified Customer

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Paul made this normally stressful process very stress free. He was very knowledgeable and explained all the work that needed to be done and why. I appreciate Paul going the extra mile to explain things free. He was very knowledgeable and explained all the work that needed to be done and why. I appreciate Paul going the extra mile to explain things and make sure we were taken care of More

by matthewgoldkamp Verified Customer Verified Customer

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From the beginning everyone was super helpful and prompt. I really appreciated being able to get my car in so quickly and also you guys overnighted the blower motor for my AC. Super happy with the service I really appreciated being able to get my car in so quickly and also you guys overnighted the blower motor for my AC. Super happy with the service of everyone. More

by Mbliss Verified Customer Verified Customer

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Great service, it was easy to get what i needed done. I was in and out pretty quick for how busy it was I was in and out pretty quick for how busy it was More

by aaltmann13 Verified Customer Verified Customer

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