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Paula Chavez
Paula Chavez at Greenway Kia West

Paula Chavez

Sales Consultant

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.4
64 Reviews

Languages Spoken

Spanish Spanish

4.4

64 Reviews

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64 Reviews of Paula Chavez

August 04, 2025

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Employee Rating

The worst dealership ever! Never buying cars from that store again… really bad sales person and xxx services More

by 744paulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maher Mehjazi, Brian Jones

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Aug 04, 2025

Greenway Kia West responded

Thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We take your comments seriously and would like to learn more so we can address your concerns directly. Please contact me at anaslazaar@greenwayauto.com so we can discuss your experience further and work towards a resolution. — Anas Lazaar, General Manager

August 03, 2025

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Employee Rating

All was very good and clear. Paula helped a lot and it was a good experience More

by Gonzalotbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 04, 2025

Greenway Kia West responded

Thank you, Gonzalo, for sharing your experience with Greenway Kia West! We’re glad to hear Paula provided clear, helpful service and made your visit a positive one. If you have any questions or need assistance with your vehicle in the future, please reach out to me at anaslazaar@greenwayauto.com. We appreciate your business and look forward to seeing you again! — Anas Lazaar, General Manager

June 25, 2025

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Employee Rating

I had an Excellent Service I went to the Wrong Dealer For A Recall, But I spoke to Tony and he accept to help me with my car. I was so happy. Thanks for the Great Service. More

by Serranonancy783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso, Tony Nguyen

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Aug 01, 2025

Greenway Kia West responded

Thank you for your wonderful feedback! We’re glad Tony was able to assist you with your recall, even when you arrived at the wrong dealership. At Greenway Kia West, we’re committed to providing helpful, flexible service to every customer. We appreciate your trust and look forward to assisting you again! – Mark Foster, Service Manager | markfoster@greenwayauto.com

May 15, 2025

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Employee Rating

The service was was good and very professional Paula the saleswoman was very professional and polite More

by alq641399
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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May 16, 2025

Greenway Kia West responded

Thank you for the great review. Paula will appreciate your high praise. We look forward to seeing you again at Greenway Kia West!

April 07, 2025

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Employee Rating

I would rate this delearship a 7 and why because it was average to me . More

by LETTAJ84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul French, Athena Figueroa, Maher Mehjazi

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Apr 09, 2025

Greenway Kia West responded

We use reviews to improve our processes. Would you be willing to talk more about your experience? If so, I have listed my contact information below. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 02, 2025

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Employee Rating

Everything was perfect and beyond my expectations, thanks so much! I'm highly satisfied. Greetings! More

by Mildred Ibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damon Tavarez Gabriel Torres

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Apr 03, 2025

Greenway Kia West responded

The team at Greenway Kia West loves seeing great reviews! Thank you, Mildred!

March 27, 2025

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Employee Rating

Excelente Job and friéndotelo. The y alway hep l the people especial thank to the service dep More

by irisrsrobles1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anas Lazaar, Daniel Allen, Arturo Ramirez , Juan Castro Rodriguez, Ray Paz

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Mar 28, 2025

Greenway Kia West responded

Hi Iris. Thanks for sharing! We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual 5-star standards. Please reach out to us directly so we can try to help. Thank you.

March 27, 2025

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Employee Rating

Excelente people very hepfull soecial thanks to paula Carlos and amas .they hep sumuch thanks agin More

by irisrsrobles1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anas Lazaar, Mac Cumbur , Juan Castro Rodriguez

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Mar 28, 2025

Greenway Kia West responded

Thank you for leaving Greenway Kia West a five-star review! We are happy to hear that Paula was helpful.

March 24, 2025

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Employee Rating

Very friendly helpful and caring made everything easy I will definitely recommend this dealership to my friends More

by mforbes894
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur, Daniel Allen, Jeremy Gresham, Mario Pinilla, David Diaz , Juan Castro Rodriguez, Chrissie Paul, Ray Paz, Jhonatan Salinas

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Mar 25, 2025

Greenway Kia West responded

We're delighted to hear that you had a positive experience with our team at Greenway Kia West! Thank you for recommending us, and we look forward to assisting your friends in the future. Safe travels!

March 07, 2025

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Employee Rating

Kiera very polite check the car need and explained very well and call me when the car was done thank u kiera More

by terryjohn.jrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso, Mario Pinilla

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Mar 07, 2025

Greenway Kia West responded

We're delighted to hear that Kiera provided you with excellent service at Greenway Kia West. Thank you for sharing your experience!

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