
Languages Spoken
Spanish
66 Reviews
Write a Review66 Reviews of Paula Chavez
October 09, 2025
The experience at your dealership was a horrible one. The only time I felt like a human was when an attempt was made to sell a vehicle. Afterwards I felt abandoned to navigate the shark infested waters The only time I felt like a human was when an attempt was made to sell a vehicle. Afterwards I felt abandoned to navigate the shark infested waters of your dealership. One issue encountered was attempting to get a second key for the used car I purchased. The manager in charge told me we do not provide spare keys for used cars. Mind you, the spare key is only $60.00 in the scope of the $31,000 plus that I will be paying for this used car. To add insult to injury, the tech in the parts department order me a blank key. Why would I want a blank key is beyond my comprehension. He proceeded to call me to ask me for more money towards the spare key. All you needed to do is take 10 minutes out of your busy day to ask " Mam is there anything else we can assist you with today? Provide me with accurate information regarding purchasing a spare key including the process in doing so. If I could do this all over I would have selected a more attentive dealership. You have lost a possible life long customer with the lack of empathy and basic customer service displayed by the staff at your dealership. But that probably doesn't even matter to your organization in the grand scheme of it all. More
Other Employees Tagged: Daniel Allen, Jeremy Gresham, Christian Perez, David Diaz, Ivan Carpio Pino, Hassan Abusoud, Yassine Bouchlouch, Kazim Ertiftik, Malcolm Mahogany
August 30, 2025
Perfect atención muy eficiente en el trabajo me dejaron sorprendido me voy contento gracias Paula sorprendido me voy contento gracias Paula More
Other Employees Tagged: Mac Cumbur
August 24, 2025
I have always been very well attended to, and that is why I always return to have my car serviced. I always return to have my car serviced. More
Other Employees Tagged: Brian Jones
August 04, 2025
The worst dealership ever! Never buying cars from that store again… really bad sales person and xxx services Never buying cars from that store again… really bad sales person and xxx services More
Other Employees Tagged: Maher Mehjazi, Brian Jones
June 25, 2025
I had an Excellent Service I went to the Wrong Dealer For A Recall, But I spoke to Tony and he accept to help me with my car. I was so happy. Thanks for the Great Service. A Recall, But I spoke to Tony and he accept to help me with my car. I was so happy. Thanks for the Great Service. More
Other Employees Tagged: Diego Barroso, Tony Nguyen
April 07, 2025
I would rate this delearship a 7 and why because it was average to me . average to me . More
Other Employees Tagged: Paul French, Athena Figueroa, Maher Mehjazi
March 27, 2025
Excelente people very hepfull soecial thanks to paula Carlos and amas .they hep sumuch thanks agin Carlos and amas .they hep sumuch thanks agin More
Other Employees Tagged: Anas Lazaar, Mac Cumbur , Juan Castro Rodriguez