Paula Gaillard
Paula Gaillard at Mercedes-Benz of Edison - A Ray Catena Dealership

Paula Gaillard | Page 29

Sales & Leasing Consultant

Mercedes-Benz of Edison - A Ray Catena Dealership

910 U.S. 1
Edison, NJ 08817

Contact Me
5.0
375 Reviews

Hello, my name is Paula Gaillard. I am a sales consultant for Ray Catena Motor Car Corporation in Edison, New Jersey. I have worked for Mr. Catena in this Mercedes-Benz dealership for over 19 years now. The one thing I love most about my job? It’s the look on my client’s face when I hand them the keys to their beautiful new Mercedes-Benz; their dream car!

Dealership Experience

19 yrs

Industry Experience

40 yrs, 4 mos

Specialties & Trainings

Mercedes-Benz Certified

5.0

375 Reviews

Write a Review

375 Reviews of Paula Gaillard

March 22, 2021

Dealership Rating
Employee Rating

This is our 3rd Mercedes vehicle purchased from Ray Catena. Paula was informative and always instrumental in finding us the right vehicle as well as getting us the best deal. Very pleasurable experienc More

by Dmags7884
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Mercedes-Benz of Edison - A Ray Catena Dealership responded

thank you for the 5 star review and for the kind words about Paula

March 11, 2021

Dealership Rating
Employee Rating

Paula was excellent very professional and she really been selling Mercedes for sometime, I’m quite satisfied with her as my sells person, I would come back again and again and I would refer my friends and fa More

by Rafiya Abdul-Ghafur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you Rafiya for the great review and comments about Paula

March 01, 2021

Dealership Rating
Employee Rating

Paula was knowledgeable and friendly and very helpful. She made the experience pleasurable. She was, and is, always ready to help with any questions or concerns. More

by mrmrsdgiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2021

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the 5 star review and your comments about Paula

February 21, 2021

Dealership Rating
Employee Rating

Thank you Paula for being so wonderful. It was like mother helping make a great choice. I’m now a Benz driver and couldn’t be happier. More

by nwknthny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the great review and the kind words about Paula

February 08, 2021

Dealership Rating
Employee Rating

Excellent service, very professional, very knowledgeable...smooth transaction! Thorough demonstration, streamlined my time at the dealership with some tasks accomplished online prior to arr More

by mleake22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the great review and for your business.

January 30, 2021

Dealership Rating
Employee Rating

Paula is probably one of the biggest crooks running. I wouldn’t recommend her or the ray Catena dealership to anyone. Not to a single soul More

by rlpmanagement
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Vincent Caravella

Jan 30, 2021

Mercedes-Benz of Edison - A Ray Catena Dealership responded

To RLP Management Sorry you feel that way about Paula and us. I did try to find you in the system so that I could contact you to see what happened but could not find it you under the company name. Paula has a great reputation with her customers so I'm surprised about this review, and would love to discuss. I see you also gave Vinny Caravella 5 stars who works with us. Please reach out to me so that I can see what happened. thanks Doug Wells 732-549-6600 dwells@raycatena.com

Jan 30, 2021

rlpmanagement responded

I’m Not surprised you’re surprised. Initially i reached out to the dealership many times and every-time was told a manager would call me back. Never happened. Even requested someone reach out to me through a review sent to me by Mercedes. Also never happened. At this point it’s irrelevant because you people sure as hell aren’t going to send me a check for my losses

January 29, 2021

Dealership Rating
Employee Rating

Paula is a pleasure to do business with. Her attention to detail and customer service is what keeps me coming back. Everything is made easy and the transition from car to car is seamless. She is knowledgeabl More

by Jen Walters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2021

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you Jen for the great review

January 27, 2021

Dealership Rating
Employee Rating

Paula is a great salesperson. She worked hard to find me a GLC 43 AMG coupe that is in limited supply. She never pushed me to settle for another car. She was a pleasure to deal with and I will certainly be More

by angmark04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2021

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the 5 star review have fun with your new GLC43

December 03, 2020

Dealership Rating
Employee Rating

Very good dealer, was very nice, explained everything perfectly, she was a very good at answering questions, anything we asked e got a good response More

by jyshamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 02, 2020

Dealership Rating
Employee Rating

We have been very satisfied with our purchase and had a great experience. The team has been extremely professional and kind. Thank you again Paula, we look forward to doing business again with you! More

by pverger41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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