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Pedro Serrano
Pedro Serrano at Norm Reeves Honda Superstore Cerritos

Pedro Serrano

Sales Consultant

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

5.0
29 Reviews
5.0

29 Reviews

Write a Review

29 Reviews of Pedro Serrano

May 27, 2025

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Employee Rating

We had asked him lots of questions but he answered everything and was very helpful More

by heestar21
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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May 28, 2025

Norm Reeves Honda Superstore Cerritos responded

When you have questions, we have answers. Thanks for sharing this 5-star feedback for Pedro and letting us know how everything went. It's so great that you were informed throughout. We appreciate you and hope you'll consider recommending Pedro to others!

December 31, 2024

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Employee Rating

It was a great service I recommend going to do the service there with u guys More

by Miguelzuno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Shahnawaz, Kash Varzandeh, Susanna Yim, Jose Rodriguez, Albert Rosales, Adam Pacheco, Michael Villanueva, Darrell Pork, Ray Tabatabai

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Dec 31, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks, Miguel! We appreciate your positive feedback for our service team and look forward to helping you maintain your vehicle for many miles to come.

November 24, 2024

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Employee Rating

Helpful helpful yep yep yep yep yep yep yep yep yep yep yep yep yep More

by looking4lab2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 25, 2024

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, and we can tell you're very excited to drive it! We wish you happy travels, and please let us know what else we can do for you. Thank you!

October 19, 2024

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Employee Rating

Dealer should of had more crv touring hybrids on the lot Only had one Weak for the largest dealer in the United States More

by Dvenablee320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

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Oct 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us. We strive to provide one of the largest inventory selections, unfortunately they change daily throughout the day. We value your business and your time, and we want to thank you for taking the time to provide feedback. If there is anything else we can assist you with, please contact us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 14, 2024

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Employee Rating

My experience was great. I needed to trade in my lease and I left with a new Honda civic sport. More

by nomikadetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mazen Abdeh, Susanna Yim, Neal Abolssedgh, Albert Rosales, Adam Pacheco, David Gutierrez, Michael Villanueva , Neal Abolssedgh

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Oct 15, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! We hope to welcome you back for any of your future car needs.

September 28, 2024

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Employee Rating

Service was fast and easy, and I Staff was very friendly and approachable and handled all my questions More

by aesparza2114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to hear you had such a great experience! We’d love to help you again in the future.

September 24, 2024

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Employee Rating

I had not even imagined in my wildest dreams that he would accept my dream. It is truly unbelievable. More

by sandeepbhandi27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Jose Magana, Hossain Ahmed, Mazen Abdeh, Shawn Shahnawaz, Albert Rosales, Jose Sanchez, Ray Tabatabai , George Santana

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Sep 24, 2024

Norm Reeves Honda Superstore Cerritos responded

We're thrilled you had such a great experience! Our team is here to help whenever you need us.

September 17, 2024

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Employee Rating

Great service ! Helped me get out of a tough situation with my vehicle glad I came to Cerritos Honda ! More

by Eduardo Rebollar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

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Sep 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star rating! It was a pleasure working with you, and we’re always here if you need us again.

September 14, 2024

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Employee Rating

Dealership was very helpful through the whole process. They all worked with what I wanted. More

by jaylenneh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 16, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback! If you need anything in the future, feel free to drop by or give us a call.

September 04, 2024

Dealership Rating
Employee Rating

Pedro was extremely helpful in our search for the perfect car for our needs. He was knowledgeable, patient, and supportive. He answered all our questions and enthusiastically demonstrated anything about th More

by AMPM1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mazen Abdeh

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Sep 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star rating! We're thrilled you had a great experience. Don't hesitate to reach out if you need anything in the future!

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