Peggy Roberts | Page 13

Coastal Kia IS there to help I initially had a bad experience at coastal kia. After voicing this- I received phone calls from Peggy and Uber inviting me back to discuss options ab I initially had a bad experience at coastal kia. After voicing this- I received phone calls from Peggy and Uber inviting me back to discuss options about how to fix this. I can confidently say that my second experience in this dealership was the total opposite. This time we worked with Uber. He took a lot of time and effort to listen, problem solve, and find multiple solutions. It was clear that Coastal Kia does care about their customers and making people happy. I would recommend Uber to anyone. Mike was also awesome to work with in finance. Thank you Coastal Kia for all of your above and beyond effort. More

by Heather Verified Customer Verified Customer

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GREAT Your entire staff made buying my car great fun. Everyone was so nice and friendly. I felt so much at ease. I had planned on a whole day of car sho Your entire staff made buying my car great fun. Everyone was so nice and friendly. I felt so much at ease. I had planned on a whole day of car shopping, but Tyler was so good and showed me a car that met all my needs. The fact that I could write you a check that can not be deposited until I call you makes me feel you are an honest dealer that cares for your customer. I am 72 and this is the first time I had fun buying a car. Thank you. More

by maggie5548 Verified Customer Verified Customer

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Telluride purchase The entire staff was wonderful. Buying a car from Coastal Kia was a breeze. From start to finish every single employee was excellent. Thank you. The entire staff was wonderful. Buying a car from Coastal Kia was a breeze. From start to finish every single employee was excellent. Thank you. More

by BAWNCGIRL Verified Customer Verified Customer

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Great advice from Service and Parts managers. I came in with my 2012 Mercedes and wanted advice on a set of tires that would provide comfort and quiet, their advice was spot on and I am delighted I came in with my 2012 Mercedes and wanted advice on a set of tires that would provide comfort and quiet, their advice was spot on and I am delighted with their recommendation. I get lifetime rotations and they have earned my maintenance business also. Great job! More

by SSALEMI13 Verified Customer Verified Customer

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The Best of the Best!! I will not even consider purchasing a vehicle anywhere other than Coastal Kia!! The staff and service are the best of the best! Thanks for everythin I will not even consider purchasing a vehicle anywhere other than Coastal Kia!! The staff and service are the best of the best! Thanks for everything Coastal Kia! More

by JOY SESSOMS Verified Customer Verified Customer

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Great advisor Coastal Kia Wilmington Nc has the best customer service in the area. The service advisor will take the time to explain everything that's needed. Coastal Kia Wilmington Nc has the best customer service in the area. The service advisor will take the time to explain everything that's needed. More

by ANTHONY1668 Verified Customer Verified Customer

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Best in Class when it comes to Customer Service! Having spent time with the multiple sales and service staff at the dealership - they are the considerate of my time and pay special attention to detai Having spent time with the multiple sales and service staff at the dealership - they are the considerate of my time and pay special attention to detail when it comes to my complete satisfaction when it comes to buying and servicing my vehicle. I recommend them to anyone in Wilmington who are looking to purchase or service their KIA vehicle. Great job team! More

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Good experience, but not up to past standards. First time ever that I was not 100% satisfied. I asked that the drivers rear backup light be checked as it was not operating. The light is the small l First time ever that I was not 100% satisfied. I asked that the drivers rear backup light be checked as it was not operating. The light is the small light on the hatch door. I was charged $5.00 for a bulb replacement( don't know which one was replaced as I check my lights against a mirror they all worked except that one. I opener the cover, check out the light with a continuity tester and the bulb is good. The light still doesn't work. When I come in for my next service, I will notify the attending tech man. It's not earthshaking but I like my vehicle to be in 100% working order. Sorry. Hope John Wigger is doing well, I missed him... More

by DetJoe Verified Customer Verified Customer

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Great and professional services The staff is very friendly and helpful and it is obvious that they appreciate your business. I am well pleased with their service staff. They are not The staff is very friendly and helpful and it is obvious that they appreciate your business. I am well pleased with their service staff. They are not only efficient but they respect your business and do their very best to make you comfortable while waiting to be serviced. More

by DRJOYCEJONES Verified Customer Verified Customer

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Very nice service by Peggy and Steve Kramer Steve and Pat were very helpful And did a very superb job. Explained everyone in detail. We are so so happy to work with both of them. Steve and Pat were very helpful And did a very superb job. Explained everyone in detail. We are so so happy to work with both of them. More

by SAMIRMODY Verified Customer Verified Customer

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