Peggy Roberts
Peggy Roberts at Coastal Kia

Peggy Roberts | Page 12

Operations Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
5.0
147 Reviews

35 years automotive experience including finance, title work, warranty administrator, operations manager, in dealership facilitator. Franchise experience with BMW, Chevrolet, Honda, Acura, Mazda, Kia.

Dealership Experience

7 yrs, 11 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

5.0

147 Reviews

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147 Reviews of Peggy Roberts

January 13, 2020

Dealership Rating
Employee Rating

Have a very good experience with taking my car to be serviced ! Like having My car wash ! Everyone was very nice and polite! Thanks again More

by rhondamcpherson62
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , JP Nicholas

Jan 13, 2020

Coastal Kia responded

Thank you so much for the five star service review. We love the comment, "everyone was very nice and polite". We are thrilled you were able to take advantage of our Courtesy Wash Program. Our clients love it. We are home of the "truly exceptional experience". Thank you for choosing Coastal Kia! We look forward to seeing you during your next visit. Please call us if you need anything. We are here to help

January 12, 2020

Dealership Rating
Employee Rating

Everyone was very friendly and helpful! Peggy, Jason, and Mike were extremely knowledgeable and made my car buying experience so smooth. Thanks! I look forward to working with you again in the future. More

by REB1MATT2
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone, Michael M.

Jan 13, 2020

Coastal Kia responded

Thank you for the amazing five sales review and gracious comments. Your amazing comments have been shared with Peggy, Jason and Mike. Congratulations on your recent purchase. Welcome to the Coastal Kia Family! Don't forget we offer:*first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. We strive to deliver a "truly exceptional experience' to every client during every visit. Please call us if you need anything. We are here to help.

January 12, 2020

Dealership Rating
Employee Rating

Great dealership always helpful and service your kia in a professional and timely manner recommend them highly there sales department is always willing too help and get your deal done More

by BEALL.CHARLES.JR
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , JP Nicholas, Jason who I bought my kia from

Jan 13, 2020

Coastal Kia responded

Thank you for the five star review. It was thoughtful of you to share kudos for both our service and sales department. We have an awesome team that works well together. You are an important part of our Coastal Kia Family and we appreciate you! Thanks again for your trust, loyalty and gracious comments.

January 11, 2020

Dealership Rating
Employee Rating

Great dealership! Always very helpful. Staff very knowledgeable and was able to get appointment right away. Was offered shuttle service to and from also. Thx! More

by 106BEACHCATS
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , JP Nicholas

Jan 13, 2020

Coastal Kia responded

Thank you for the five star service review and kudos for our team. We love the comments, "Great dealership! Always very helpful". We are thrilled you were able to take advantage of our Courtesy Shuttle Program. Thank you for choosing Coastal Kia!

January 10, 2020

Dealership Rating
Employee Rating

Great dealership, great vehicle service, great customer service! Had to come in for a software update and they got it done very quickly. Would highly recommend. More

by JOHNMMOORE1996
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , JP Nicholas

Jan 10, 2020

Coastal Kia responded

Wonderful! Thanks a million for the amazing five star review and gracious feedback. We love the comment, "great dealership, great vehicle service, great customer service!" Our entire Coastal Kia Team strives to deliver a "truly exceptional experience" to every client during every visit. Thank you for your loyalty and your trust. Please call us if you need anything. We are here to help. Thanks again!

January 08, 2020

Dealership Rating
Employee Rating

I have had only great experiences with Coastal Kia. They always go above and beyond to make sure my car is taken care of. They are convenient and always help me find a discount when checking out. They alway More

by SHERRILLLA37
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , JP Nicholas, Sam

Jan 08, 2020

Coastal Kia responded

Fantastic! Thank you so much for the five star service review. We love the comment, "they go above and beyond to make sure my car is taken care of". We strive to deliver a "truly exceptional experience" to every client during every visit. It is wonderful to have you recognize that our service team exceeds your expectations during every visit. You are family and we love to hear our team calls you by name during your visits. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help!

December 26, 2019

Dealership Rating
Employee Rating

Good Car Buying Experience Trading in a car and buying a new car from a new car dealership can be a stressful event so it was refreshing to work with the folks at Coastal Kia. More

by DAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wallace, Uber Hernandez, Haywood McDonald

Dec 26, 2019

Coastal Kia responded

Thank you for the five star sales review and high recommendations. We understand that buying a new car can be stressful as you mentioned. Congratulations on the purchase of your Kia Sorento SX. We love the comment everyone was "knowledgeable, positive and friendly and made the transaction as smooth as it could be". Don't forget we offer: *first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. We strive to deliver a "truly exceptional experience' to every client during every visit. Please call us if you need anything. We are here to help. Thanks again! Welcome to the Coastal Kia Family!

December 12, 2019

Dealership Rating
Employee Rating

An efficient and memorable experience Jake was knowledgeable and helpful with our negotiations and getting the terms we wanted and Mike was extremely knowledgeable about handling the finan More

by RAPOIRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Baker, Mike Mascavage

Dec 13, 2019

Coastal Kia responded

Congratulations on your recent purchase from Coastal Kia! We want to say thank you from Jake, Mike and the entire Coastal Kia Team! Don’t forget your first service is free at 5000 miles. We hope to see you again soon. Welcome to the Coastal Kia Family!

December 04, 2019

Dealership Rating
Employee Rating

Great Service Center I had some technical communication issues getting through, on my behalf. But inshowed up, and they got me in for a Service and complimentary car wash. More

by COPPERTONE.TIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger , Bernie Brust, JP Nicholas

Dec 05, 2019

Coastal Kia responded

Wow! Thank you so much for the five star service review and gracious referral. We love our service team exceeded your expectations and you enjoyed your visit. It was thoughtful of you to go online and share your thoughts. We sincerely appreciate your loyalty and accolades. Please call us if you need anything. Tell your roommate to call us too. Thanks again!

November 24, 2019

Dealership Rating
Employee Rating

Coastal Kia IS there to help I initially had a bad experience at coastal kia. After voicing this- I received phone calls from Peggy and Uber inviting me back to discuss options ab More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber

Nov 25, 2019

Coastal Kia responded

Thank you Heather for coming back in! We sincerely appreciate this awesome review and testimonial. It was thoughtful of you to mention Uber, Mike and Peggy by name. We love the comment, " he took a lot of time and effort to listen, problem solve and find multiple solutions. We are here to help. Don't forget we offer:*first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. We look forward to seeing you again soon. Thanks again.

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