Peggy Roberts | Page 12

Best in Class when it comes to Customer Service! Having spent time with the multiple sales and service staff at the dealership - they are the considerate of my time and pay special attention to detai Having spent time with the multiple sales and service staff at the dealership - they are the considerate of my time and pay special attention to detail when it comes to my complete satisfaction when it comes to buying and servicing my vehicle. I recommend them to anyone in Wilmington who are looking to purchase or service their KIA vehicle. Great job team! More

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Good experience, but not up to past standards. First time ever that I was not 100% satisfied. I asked that the drivers rear backup light be checked as it was not operating. The light is the small l First time ever that I was not 100% satisfied. I asked that the drivers rear backup light be checked as it was not operating. The light is the small light on the hatch door. I was charged $5.00 for a bulb replacement( don't know which one was replaced as I check my lights against a mirror they all worked except that one. I opener the cover, check out the light with a continuity tester and the bulb is good. The light still doesn't work. When I come in for my next service, I will notify the attending tech man. It's not earthshaking but I like my vehicle to be in 100% working order. Sorry. Hope John Wigger is doing well, I missed him... More

by DetJoe Verified Customer Verified Customer

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Great and professional services The staff is very friendly and helpful and it is obvious that they appreciate your business. I am well pleased with their service staff. They are not The staff is very friendly and helpful and it is obvious that they appreciate your business. I am well pleased with their service staff. They are not only efficient but they respect your business and do their very best to make you comfortable while waiting to be serviced. More

by DRJOYCEJONES Verified Customer Verified Customer

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Very nice service by Peggy and Steve Kramer Steve and Pat were very helpful And did a very superb job. Explained everyone in detail. We are so so happy to work with both of them. Steve and Pat were very helpful And did a very superb job. Explained everyone in detail. We are so so happy to work with both of them. More

by SAMIRMODY Verified Customer Verified Customer

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Awesome Customer Service We are truly happy with Manager Peggy and wanted to thank her for going the extra mile to finalize our purchase of a 2019 Kia Sorrento. She accomodate We are truly happy with Manager Peggy and wanted to thank her for going the extra mile to finalize our purchase of a 2019 Kia Sorrento. She accomodated our unique situation.. Please ask for Steve as well he was excellent in selling us the car and pleasure to work with. More

by ortorres60 Verified Customer Verified Customer

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Amazing experience! I had went in to get a service, but eneded up leaving with a new car! Sam who typically does my service is absolutely amazing and always so helpful! J I had went in to get a service, but eneded up leaving with a new car! Sam who typically does my service is absolutely amazing and always so helpful! Jason Stone who sold me my new car is such a nice guy! I felt so confortable the whole time and I’m so satisfied with my brand new car and my experience at coastal Kia, as usual. :) More

by VICTORIA.HANSEN.58 Verified Customer Verified Customer

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new Car purchase/lease the service we received from coastal kia was very good. it was a pleasure working with our sales man. He only neglected to give us an option of a spa the service we received from coastal kia was very good. it was a pleasure working with our sales man. He only neglected to give us an option of a spare tire. I was quite surprised the vehicle doesn't even come with a donut and i have to purchase one separately. More

by AGGIEALG Verified Customer Verified Customer

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A++++++ rating. This was the best experience I have had in obtaining a new vehicle. I loved my old car and wanted to keep it but it was worn out and needed to retire This was the best experience I have had in obtaining a new vehicle. I loved my old car and wanted to keep it but it was worn out and needed to retire Tyler was my sales representative and he was top notch. I cannot say enough good things about Pat Koballa or Peggy Roberts. They truly went above and beyond to ensure that I got the best deal. I would recommend this dealership to anyone needing a new car . I also have to mention Bob in the service department . I have worked with him for a lot of years and trust his judgment . He always gave me his honest opinion and advise. This was truly a winning combination for my obtaining a new car. Thank you Coastal Kia. More

by ATAGALONG Verified Customer Verified Customer

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Awesome. Pat, Peggy, Kirk and Steve are a great team. I went looking for my friend's Pat and Peggy, and was interested in trading my Cadillac. When all was said and done I drove home in a new Kia. As a fo I went looking for my friend's Pat and Peggy, and was interested in trading my Cadillac. When all was said and done I drove home in a new Kia. As a former finance manager in the car business for 30 years, I can truly say that Coastal Kia is Top Notch!!! More

by pastorjeffcarr Verified Customer Verified Customer

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Great awesome They are very friendly and helpful. They know who I am and always talk with me. Awesome staff! Thanks for the help! You were great! They are very friendly and helpful. They know who I am and always talk with me. Awesome staff! Thanks for the help! You were great! More

by JAMESTRENTACOSTA041 Verified Customer Verified Customer

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