Peter Defalco | Page 14

Great dealership This is the second time we have purchased a vehicle from Palm Coast Ford. It is the second time we have been treated like friends, not just another cu This is the second time we have purchased a vehicle from Palm Coast Ford. It is the second time we have been treated like friends, not just another customer. Everything very professional. I went there this time just to look. I liked what I was shown and the deal was to go to pass up. We now own two Fords. I would definitely recommend Palm Coast Ford. More

by wrightrj45 Verified Customer Verified Customer

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Great place to do business. I was delighted with the over all experience. The staff is very professional and friendly. We ended up with a wonderful car. Bottom line is that we a I was delighted with the over all experience. The staff is very professional and friendly. We ended up with a wonderful car. Bottom line is that we are really glad we went to Palm Coast Ford. More

by RTLYNCH64 Verified Customer Verified Customer

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Excellent Dealership Great staff from the manager Paul Suma to our salesman Peter Defalco. The additional staff has also been helpful in explaining things that were a litt Great staff from the manager Paul Suma to our salesman Peter Defalco. The additional staff has also been helpful in explaining things that were a little over my head especially Sean Peveler. More

by judymarcia42 Verified Customer Verified Customer

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Found the perfect car!! For a while, I have been wanting to find a car that would be big enough for my daughter to get in, but couldn't seem to find one that for working my b For a while, I have been wanting to find a car that would be big enough for my daughter to get in, but couldn't seem to find one that for working my budget and looked like me. That all comes when I got a call from my friend today he said something that might work. I went in just to look at it, but walked out with my perfect car: a 2014 Ford Fusion Hybrid. Not only is it a great car, but it for in my budget thanks to the hard work of the manager and the salesman helping me. I couldn't be happier with my purchase. More

by MELISSAALBRECHT1980 Verified Customer Verified Customer

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Amazing! My husband and I had the most incredible experience purchasing two new cars from Palm Coast Ford! The Lincoln Continental was for me. I couldn't be My husband and I had the most incredible experience purchasing two new cars from Palm Coast Ford! The Lincoln Continental was for me. I couldn't be more satisfied with the sales consultant (Pete Defalco), management (Sean Peveler), and F&I (Sean Bennett) for their impeccable service, friendliness, respect, and the fun they turned our purchase into. What an amazing experience. Definitely would recommend them to anyone looking for a new vehicle. We spent a lot of time at the dealership that day and not once did we feel any pressure. I was just a nice experience! Thanks to all the great people that helped us! More

by Sharonpolgar Verified Customer Verified Customer

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Enjoyable My husband and I decided to visit Palm coast Ford due to literature mailed to us. We knew it was a hook to get us to the dealership, but we were curi My husband and I decided to visit Palm coast Ford due to literature mailed to us. We knew it was a hook to get us to the dealership, but we were curious. My husband was interested in seeing if he could trade his 2016, Ford Focus for a newer one. We were greeted, at the door, checked in with our certificate (the mailing), and quickly assigned a salesperson. So far all was pleasant. We were introduced to Pete Defalco (sales consultant). He was a most gracious and kind salesman. We quickly developed a good rapport and it turned in to a fun afternoon!. Pete bent over backwards to find Ted a car he would be happy with and also come up with a reasonable price. Sean Peveler, was also a fantastic person with an incredible personality! He also went the mile to come up with a price that was suitable to my husband. In the meantime, I had noticed this beautiful Lincoln Continental on the lot. It was a 2017, with only 4,000 miles. It was a fantastic car! So here we were throwing a wrench into the deal. Sean took it with a smile and said he would love to make it a two car deal! From there we were back into the negotiating stage again! The five star rating is definitely because of Pete and Sean. There was never any hard sell tatics, we were treated with respect, we were made to feel important, and we had a good time in the process! Now, that has to be a first when spending money on two cars. LOL! More

by Sharonpolgar Verified Customer Verified Customer

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Continuous satisfaction with Palm Coast Ford for over 15 yrs Continuous great service! From Pete in sales through Johnny and Kevin in service and Charlie up front for information, we have been faithful custome Continuous great service! From Pete in sales through Johnny and Kevin in service and Charlie up front for information, we have been faithful customers and plan to continue to be such in the future. More

by HJ13802 Verified Customer Verified Customer

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Tech needs to double xx work.. I just bought an 2018 f150. Had it for two weeks The drive front door check needed to be relpace. Great customer service. But when i got my truck back I just bought an 2018 f150. Had it for two weeks The drive front door check needed to be relpace. Great customer service. But when i got my truck back black finger prints all over my door trim panel.. service manager took care of it.like i said excellent customer service. i used to be a tech, thats someone just being lazy& sloppy. I hope next time i bring my truck back its not going to be like that. Great sale team, excellent financing team sean was very knowledgeable. More

by ELMERSTOLEMYGLUE8174 Verified Customer Verified Customer

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Great experience! I felt welcomed the second I walked through the doors and for a very nerve-wracking situation as buying a car they made me feel very relaxed and sure I felt welcomed the second I walked through the doors and for a very nerve-wracking situation as buying a car they made me feel very relaxed and sure of my decisions. More

by KHORNER36 Verified Customer Verified Customer

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Good Experience Salespersons showed me what I wanted, were patient with my requests. Sale went flawless. Although I was working with a new Salesperson, she was pleasa Salespersons showed me what I wanted, were patient with my requests. Sale went flawless. Although I was working with a new Salesperson, she was pleasant to work with. Salespersons did not try to put me in a vehicle other than the ones I was interested in. I like that. More

by mike6t7 Verified Customer Verified Customer

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