Peter Herman
Peter Herman at Mercedes-Benz of Annapolis

Peter Herman | Page 6

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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rated
91 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

27 yrs, 8 mos

not yet
rated

91 Reviews

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91 Reviews of Peter Herman

July 21, 2022

Dealership Rating
Employee Rating

Peter Herman was fantastic to work with. He kept me informed along the way. Excellent support. More

by mjmate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Clothier

Jul 22, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jul 22, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 15, 2022

Dealership Rating
Employee Rating

Peter has helped me over the years and I consider him a first-rate representative of Mercedes. He has always been helpful, always looked for solutions - and was always friendly. I have owned many Merced More

by paultveit17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 16, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 26, 2022

Dealership Rating
Employee Rating

Pete was excellent and really knew what he was talking about! Was very understanding and really made me feel like I was important. Thanks again Pete!!! More

by AshleyStarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronan Wood

Jun 27, 2022

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

June 24, 2022

Dealership Rating
Employee Rating

Great dealership! I come here for all my car needs! Every time I have great customer service! More

by Bmshehade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. Thank you so much for choosing Mercedes-Benz of Annapolis as your first choice for service!

June 24, 2022

Dealership Rating
Employee Rating

Peter is such an awesome guy. Knowledgeable and very understanding. Sometimes, I ask A LOT of questions and he was so patient with me. Thank you so much. I will be back for servic More

by breezemarie8511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 08, 2022

Dealership Rating
Employee Rating

This place is amazing, the staff is friendly and amazing. Very helpful. They show my fiancee tips on how to use a key to open the roof and many things. Peter was my service advisor and highly recommended! I’ More

by Christiancielenout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

May 28, 2022

Dealership Rating
Employee Rating

Pete Herman was absolutely wonderful taking care of my benz! I would highly recommend him and this dealership! More

by lee.aidan92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2022

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 29, 2022

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 26, 2022

Dealership Rating
Employee Rating

Peter and Mac in service always do an excellent job. I waited for a B Service and they had me on my way in 90 minutes… with a car wash too! Best dealership service department in Annapolis! More

by cmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mac McConnell , Chuck Leyman, Sarah Sroka

May 27, 2022

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2022

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

May 19, 2022

Dealership Rating
Employee Rating

Peter and Mathew were amazing to work with today. I would recommend them to anyone and look forward to working with them again in the future More

by stephen.oconnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mathew teh TEchnician was 5 stars

May 20, 2022

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 09, 2022

Dealership Rating
Employee Rating

Everytime I bring my car to your dealership the customer service provided by Bryan, Peter, and Delonte is always exceptional . Bryan goes above and beyond to ensure my car is handled with car. Due to my wor More

by Raven Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Jenkins

May 12, 2022

Mercedes-Benz of Annapolis responded

Hi Raven, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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