Peter Kamel | Page 3

The scheduling dept accommodates customers with ease of getting the appointment which is suitable for persons preferences.service area is clean,comfortable,serving refreshments is a plus.staff is friendly getting the appointment which is suitable for persons preferences.service area is clean,comfortable,serving refreshments is a plus.staff is friendly and knowledgeable More

by phyllis.sorrentino Verified Customer Verified Customer

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Again and again, Lou Sousa and the staff at Freehold Honda never disappoint!! They are absolutely exceptional in every aspect!!!! Honda never disappoint!! They are absolutely exceptional in every aspect!!!! More

by Mike F. Verified Customer Verified Customer

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Great service, couldn't ask for more, Eric was great. Courteous, respectful, efficient and very helpful. Courteous, respectful, efficient and very helpful. More

by TONYL127 Verified Customer Verified Customer

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Leasing a CRV Hybrid Touring was painless and easy from Steve K and manager, Peter . I highly encourage you to consider spending time with salesman, Steve K . You will be supporting a local dealership. S Steve K and manager, Peter . I highly encourage you to consider spending time with salesman, Steve K . You will be supporting a local dealership. Steve and Peter will seal the deal! More

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Your service center is absolutely horrible. You don’t Care about your customers. You lie about your prices and you are always looking to sneak add ons. You don’t Care about your customers. You lie about your prices and you are always looking to sneak add ons. More

by alejandrocamarena1973 Verified Customer Verified Customer

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The Honda of Freehold is a credible dealership. The customer service and sales department was amazing the Managers department was great overall I was very happy The customer service and sales department was amazing the Managers department was great overall I was very happy More

by Howie Verified Customer Verified Customer

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I find this dealership and salesperson to be very deceitful with respect to their sales practice. They included a protection package of $2695 in my lease without my knowledge or consent. Then when deceitful with respect to their sales practice. They included a protection package of $2695 in my lease without my knowledge or consent. Then when I uncovered it they told me there was nothing they could and I had to have the package installed and eat the cost. More

by MDKMASCALI Verified Customer Verified Customer

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They're unprofessional and uncaring. They leaving bird poop and tree sap on cars. They have a non negotiable $2600 up charge. They call it a performance package but it's actually a bad d They leaving bird poop and tree sap on cars. They have a non negotiable $2600 up charge. They call it a performance package but it's actually a bad deal on floor mats,mud flaps and oil changes. The front desk is never there to answer and unknowledgeable on even the most basic things about their cars. She was rude and laughed at me and walked away when I asked how long it would take for them to get me stuff they had forgotten. Then she never came back. They take extra days to do even simple labor. They didn't properly clean my new car when they buffed it before giving it to me. This resulted in scratches in the paint on a car that hadn't left the lot. It took them 2 full days to do a simple car detail on a car they scratched. They didn't care and I had to call them to find out when it was ready. Only for the front desk lady to lie and say I hadn't called so my car wasn't ready and no one was available so I had to wait awhile for someone to help. Don't worry she covered herself and put that she called me first. The man in charge of finance there was sexist and extremely rude to my mother for no reason during our paperwork. He kept referring to her as mommy and girl even when asked to not. He made strange comments and lies about her saving she's never worked hard or at night and has money. This was extremely insulting amd uncalled for. The managers never did anything and whenever we voiced displeasure with our treatment or problems they had caused it was always us that was was the problem and defended their fellow employees instead of fixing the problems they caused. Had I not needed a car I would've gone somewhere else. Out of fear for my car going back there for their forced oil change "deal" kept me from going public with comments and complaints. The bureau of better business should look into their performance packages and how they treat their customers. More

by S29 Verified Customer Verified Customer

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Excellent service. Staff were all professional and courteous. Entire process of purchasing 2 vehicles went very smoothly. I would highly recommend this dealership. Staff were all professional and courteous. Entire process of purchasing 2 vehicles went very smoothly. I would highly recommend this dealership. More

by Kal D Verified Customer Verified Customer

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Very disappointed with the purchase I bought the car last year in the 1st 3 months the car was giving issue I took it to the dealer didn’t do anything just “reset” the system still with the issue took it to year in the 1st 3 months the car was giving issue I took it to the dealer didn’t do anything just “reset” the system still with the issue took it to the dealer again I showed to them the message from the car still didn’t do anything seems the car has so electric problems but they don’t want to be accountable and do their work and deep check the car. And even I got their warranty but seems like because they are not charging me anything do want to provide a good service. I’d recommend their cars and less the service there they do less than the bare minimum. More

by Cristhian Farrell Verified Customer Verified Customer

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