I have bought two cars from there never had an issue.
Everyone’s really nice.
Everyone’s really nice.
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by rrispalje
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2023 -
Heiser Toyota responded
Dear valued customer
We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.
Fast service at a decent price.
The online appointment scheduling via the website was down,
The online appointment scheduling via the website was down,
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by jimjuliegoodman
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2023 -
Heiser Toyota responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Every time I see Peter never greets or smiles he need to
be retrained on customer service.
be retrained on customer service.
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by hiyit62126
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2023 -
Heiser Toyota responded
Dear valued customer,
Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.
Peter is the man.
He’s awesome. Was really busy, I was late for my appointment, but he still clutched it out.
He’s awesome. Was really busy, I was late for my appointment, but he still clutched it out.
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by andersonpm117
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2023 -
Heiser Toyota responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
They were efficient, done in an exceptable time period.
They were very pleasant and timely.
They were very pleasant and timely.
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by TTOMANSKY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kevin Driebel
Oct 06, 2023 -
Heiser Toyota responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Went above and beyond.
Very helpful, good communication. There was a convenient place to sit and work while I waited.
Very helpful, good communication. There was a convenient place to sit and work while I waited.
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by unccmathtutor
Verified Customer
Verified Customer
Service Price Transparency
Oct 05, 2023 -
Heiser Toyota responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
I will continue to bring my Highlander in for service at
Heiser. The main reason is the outstanding job that Peter Mizewski does time in and time out, and his genuine treatment of the customer. He always ha
Heiser. The main reason is the outstanding job that Peter Mizewski does time in and time out, and his genuine treatment of the customer. He always has my best interest in mind.
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by Blue
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2023 -
Heiser Toyota responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with Peter and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
I had my breaks done and tires rotated.
A month later, my right front tire starts making noises. I call Heiser, I get the service dept voicemail. I left a message during store hours, no cal
A month later, my right front tire starts making noises. I call Heiser, I get the service dept voicemail. I left a message during store hours, no call back. The next day, the noise is worse, so I'm scared to drive, and still nobody from Toyota calls me back. I take it to a shop a few blocks from my house. All 4 of my tires are loose, and the right front tire was actually falling off. I pay $85 for them to look at my car. I call Heiser to tell them this. They say, oh sorry, bring it in so we can make sure there's no damage. Nothing else is wrong. In the end, I get a free oil change in return for the shop making a mistake that could have caused actual harm to me and my family. Thanks
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by STEPHIEMAC414
Verified Customer
Verified Customer
Oct 02, 2023 -
Heiser Toyota responded
Dear valued customer,
Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by phone at 414-357-2100 or by email at jphillips@heiser.com so we can better understand what happened during your experience.
Great customer service.
Best Toyota dealer in Milwaukee. I would highly recommend Vincent Lor and Peter.
Best Toyota dealer in Milwaukee. I would highly recommend Vincent Lor and Peter.
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by Tubhmoob80
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2023 -
Heiser Toyota responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Good customer service and friendly service.
The wait time for services was not long. Would go again
The wait time for services was not long. Would go again
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by lilypajzoo
Service Price Transparency
Sep 27, 2023 -
Heiser Toyota responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
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