Peter Neslusan
Peter Neslusan at BMW of Shrewsbury

Peter Neslusan | Page 2

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
157 Reviews
4.9

157 Reviews

Write a Review

157 Reviews of Peter Neslusan

March 14, 2026

Dealership Rating
Employee Rating

Dealership is good. People are always helpful and nice. I have bought may cars here. However service no longer cleans the car at all. So after spending all that money More

by tmcrae04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

BMW of Shrewsbury responded

Thank you for your loyalty and feedback. We love hearing that the sales team has been consistently helpful and kind, but it's disappointing that the service department hasn't met your expectations. We'll work on improving this! - The BMW of Shrewsbury Team

March 12, 2026

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They were very nice and kept me informed throughout the process. I was in and out quick. More

by Eric
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2026

BMW of Shrewsbury responded

Eric, thank you for leaving BMW of Shrewsbury your positive feedback!

February 21, 2026

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Pete was professional and answered all the questions and completed the service on time. Highly recommend him. More

by Uday
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

BMW of Shrewsbury responded

Thanks for the feedback, Uday! We’re happy to hear Pete delivered excellent service. We’ll see you next time at BMW of Shrewsbury!

February 04, 2026

Dealership Rating
Employee Rating

Very responsive and thorough service team. They have good communication. Their attention to detail is very appreciated. More

by linehanleo01
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2026

BMW of Shrewsbury responded

Thank you for sharing your kind feedback. We will pass along your comments to our team, and we hope to see you again at BMW of Shrewsbury. Safe travels!

January 29, 2026

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Pleasant, prompt and friendly service from the entire team. They were able to address my immediate needs professionally. More

by Stefanbil
Service Price Transparency
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Recommend Dealer
Yes
Jan 30, 2026

BMW of Shrewsbury responded

Thank you for the glowing review! We're glad the BMW of Shrewsbury team addressed your needs so smoothly. Hope to see you again!

January 24, 2026

Dealership Rating
Employee Rating

All issues and work clearly explained by service consultant. Appointment on time and finished on schedule. More

by Beemer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 26, 2026

BMW of Shrewsbury responded

We are happy to hear our service consultant kept you informed and on schedule. Thank you for choosing BMW of Shrewsbury!

January 17, 2026

Dealership Rating
Employee Rating

I went in for an inspection and was in and out incredibly fast, Peter was awesome to work with. More

by pizzimento.ian
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Recommend Dealer
Yes

Other Employees Tagged: Jason Campbell

Jan 19, 2026

BMW of Shrewsbury responded

Ian, thank you for leaving BMW of Shrewsbury your positive feedback!

January 09, 2026

Dealership Rating
Employee Rating

Peter was very helpful and courteous during the entire transaction. I recommend this service department More

by matthew.poulin.83
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 09, 2026

BMW of Shrewsbury responded

Matthew, we’re glad Peter took such great care of you during your visit! Thank you for choosing BMW of Shrewsbury and for sharing your support. We look forward to seeing you next time!

January 09, 2026

Dealership Rating
Employee Rating

Good communication, everyone had a good attitude and service was completed on time. Loaner car process was easy More

by Markdavid1723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

BMW of Shrewsbury responded

We are so glad you are satisfied with our communication and service! Thank you for choosing BMW of Shrewsbury and for sharing your experience. We wish you safe travels ahead!

January 08, 2026

Dealership Rating
Employee Rating

Able to schedule service quickly, estimate was close to actual cost, and did not try to upsell anything More

by Pin22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

BMW of Shrewsbury responded

Thank you for sharing your excellent feedback with our team! We work hard to ensure every customer has a successful experience from start to finish, and we hope you'll continue to count on our team in the future.

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