Peter Parsons
Peter Parsons at Colonial Ford of Plymouth

Peter Parsons | Page 2

Service Advisor

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.4
20 Reviews

Dealership Experience

6 mos

Industry Experience

16 yrs, 3 mos

Languages Spoken

English English

4.4

20 Reviews

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20 Reviews of Peter Parsons

April 19, 2026

Dealership Rating
Employee Rating

The entire service department is always great! I am always treated with respect and they are always informative. More

by jimf1959
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2026

Colonial Ford of Plymouth responded

It’s great to hear our service team consistently treats you with respect and keeps you informed about your Ford Escape. We’re glad to know our efforts make a difference in your experience. We look forward to assisting you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 17, 2026

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Employee Rating

Had my car taken in for service by Peter I need new tires so I’m waiting for him to get in touch with me. I want the original tires that came with the car. More

by sal2019
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 19, 2026

Colonial Ford of Plymouth responded

Sal, our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Ford of Plymouth! Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

Apr 20, 2026

sal2019 responded

I am always happy to bring my Mustang to colonial Ford or Plymouth. They take real good care of me so if you would be so kind, I need to get tires and they said they were out of stock the tires I want the tires that came with the Mustang when I bought it so if you could check that out for me, I would appreciate it very much thank you so much Sally

April 15, 2026

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My car was brought in after hitting a pothole. The initial assessment was the tire was damaged and needed replacement. I have Road Hazard insurance. My service writer said he couldn't release the More

by RMCGUINESS
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Recommend Dealer
No

Other Employees Tagged: No longer at Colonial

Apr 16, 2026

Colonial Ford of Plymouth responded

I'm sorry to hear that your initial visit didn't meet the high standards that guests have come to expect from our dealership, but happy that Peter was able to finally resolve the issue. If you would like to discuss further, please feel free to contact me directly. Unfortunately with third party service contacts not purchased through Colonial Ford the hassle for the customer is as great as the hassle we have trying to collect payment for services rendered . Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

Apr 16, 2026

Colonial Ford of Plymouth responded

I'm sorry to hear that your initial visit didn't meet the high standards that guests have come to expect from our dealership, but happy that Peter was able to finally resolve the issue. If you would like to discuss further, please feel free to contact me directly. Unfortunately with third Party Agreements that were not purchased through Colonial Ford Plymouth the hassle is just as great for Colonial Ford Plymouth to collect payment for services rendered , that is why we always suggest paying out of pocket and dealing direct with your individual provider for reimbursement . Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 13, 2026

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The staff was great, Peter was very professional. I arrived early for my appointment and was greeted right away by the valet in the drive through. My recall repairs were completed quickly and efficie More

by Robert
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Recommend Dealer
Yes
Apr 13, 2026

Colonial Ford of Plymouth responded

It’s wonderful to hear that Peter and our service team greeted you right away, completed your Ford Explorer recall repairs efficiently and took time to explain everything while complimenting your vehicle’s condition. We appreciate you sharing these details and look forward to assisting you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 02, 2026

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Employee Rating

This dealership has a professional yet personable staff. Peter greeted me and kept me updated on the status of my vehicle (always with a smile). They checked my vehicle and performed the services required More

by pattymello
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Colonial Ford of Plymouth responded

Thank you for noting Peter’s friendly updates as we serviced your Ford Explorer. It’s rewarding to hear the work was completed swiftly and that the coupon helped reduce your cost. We look forward to welcoming you back for future service. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 02, 2026

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Kept me updated with the necessary information about my auto. Quick, professional, courteous. Couldn't ask for more. More

by frankobr
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Recommend Dealer
Yes
Apr 02, 2026

Colonial Ford of Plymouth responded

Thank you for pointing out how Peter kept you informed during your Lincoln service. We’re glad our team could deliver quick and courteous support. We look forward to assisting you again in the future. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

March 30, 2026

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Great job very friendly. Peter knows how to get things done, very efficient .will return More

by Munch56
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Recommend Dealer
Yes
Mar 30, 2026

Colonial Ford of Plymouth responded

Thank you for highlighting Peter’s efficiency and friendliness during your Ford Ranger service. We’re delighted the experience met your expectations. We look forward to assisting you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

March 28, 2026

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Excellent service. Peter was very helpful and kept me informed on what was being serviced. More

by M_HARK27
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Service Time
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Recommend Dealer
Yes
Mar 28, 2026

Colonial Ford of Plymouth responded

It’s wonderful to hear that Peter kept you informed throughout your service. Thank you for the excellent feedback and the five-star rating. We appreciate you trusting us with your Ford. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

March 27, 2026

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Colonial Ford of Plymouth is by far the best Ford dealership I have ever done business with. The staff is always friendly and attentive. My vehicles are always ready when promised, and their prices a More

by MikeK
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Recommend Dealer
Yes
Mar 27, 2026

Colonial Ford of Plymouth responded

Thank you for praising our team’s friendly service, reliable scheduling, and fair pricing for your Ford. We appreciate you making the extra trip to entrust us with your maintenance. Please let us know when we can assist you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

March 26, 2026

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Employee Rating

Peter reviewd the service history to ensure that the correct maintenance wold be peformed. It was pefromed in a timely manner, and Peter reviewed the technician's report. More

by PRRyan68
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 27, 2026

Colonial Ford of Plymouth responded

Thanks for sharing your thoughts about your experience with Colonial Ford of Plymouth. We appreciate your business and hope to see you again soon! Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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