Phil Byrd | Page 6

The sales people were very nice and the process went well. But, the passenger rear tire had a patch without a plug that went bad in a couple thoudand miles due to not using a plug. Due to the shoddy r well. But, the passenger rear tire had a patch without a plug that went bad in a couple thoudand miles due to not using a plug. Due to the shoddy repair, the tire leaked and was not repairable. Plus, the dealer has been slow to submit my paperwork to the DMV. More

by mr.nick2004 Verified Customer Verified Customer

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Quick and efficient drop off and pick up. Service great all around. No issues at all. Service great all around. No issues at all. More

by PT Verified Customer Verified Customer

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Purchased my first Honda in 2007, my second in 2011, and my third in this month of June 2024 all from Norm Reeves Superstore in Cerritos. The sales team of Linda Ly and Phil Byrd were once again, exception my third in this month of June 2024 all from Norm Reeves Superstore in Cerritos. The sales team of Linda Ly and Phil Byrd were once again, exceptional in every way. What they promised, they delivered 100%. They offered a very competitive price over the phone, delivered the vehicle sooner than expected, every step of the sales process they exceeded my high expectations once again! With one’s time AND money being more valuable than ever, start with Norm Reeves Honda Superstore Cerritos first. Than you Phil and Linda very much. More

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my first experience with Ignacio and Shawn was not pleasant, however Paul in customer service and Phil were amazing to me. Mike was a sweetheart too. pleasant, however Paul in customer service and Phil were amazing to me. Mike was a sweetheart too. More

by kmaraiza98 Verified Customer Verified Customer

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Very professional, very satisfied with the customer service. All the information I needed was provided service. All the information I needed was provided More

by gsukiass Verified Customer Verified Customer

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Friendly fast service. Knowledgeable sales people and they do not pressure you to buy products you do not want. Knowledgeable sales people and they do not pressure you to buy products you do not want. More

by gotoy2001 Verified Customer Verified Customer

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Thank you so much to Ty , Allen and Mike for your help on purchasing my new Honda ! the process was so smooth and pleasant. I am so happy with my car ! may god bless the three of you ! purchasing my new Honda ! the process was so smooth and pleasant. I am so happy with my car ! may god bless the three of you ! More

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It was a straightforward process from initial contact to test drive to financing. Phil Byrd was very knowledgeable about the vehicle and kept his word about everything we discussed before I made it to the d test drive to financing. Phil Byrd was very knowledgeable about the vehicle and kept his word about everything we discussed before I made it to the dealership. More

by jaster32 Verified Customer Verified Customer

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Honda HRV has promised that the car gives 25 miles in city but it’s below 20 miles in one gallon. I’m extremely disappointed. It’s not what it promised. city but it’s below 20 miles in one gallon. I’m extremely disappointed. It’s not what it promised. More

by Rahul Verified Customer Verified Customer

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We have been to Phil 3 different times and every single time he has made the car buying experience super smooth and easy. I would definitely recommend Phil if you want the best car buying experience! time he has made the car buying experience super smooth and easy. I would definitely recommend Phil if you want the best car buying experience! More

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