Phil Byrd
Phil Byrd at Norm Reeves Honda Superstore Cerritos

Phil Byrd | Page 6

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
155 Reviews
4.9

155 Reviews

Write a Review

155 Reviews of Phil Byrd

May 16, 2024

Dealership Rating
Employee Rating

Friendly fast service. Knowledgeable sales people and they do not pressure you to buy products you do not want. More

by gotoy2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you enjoyed our service and had a pressure-free experience with our team.

May 12, 2024

Dealership Rating
Employee Rating

Thank you so much to Ty , Allen and Mike for your help on purchasing my new Honda ! the process was so smooth and pleasant. I am so happy with my car ! may god bless the three of you ! More

by Terethscarleth
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Trieu, Mike , Allen

May 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star rating! We're glad to hear that Ty, Allen, and Mike all worked hard to make sure you had a great time with us. Enjoy your next ride in your new car!

May 07, 2024

Dealership Rating
Employee Rating

It was a straightforward process from initial contact to test drive to financing. Phil Byrd was very knowledgeable about the vehicle and kept his word about everything we discussed before I made it to the d More

by jaster32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! We're thrilled to hear that Phil provided you with exceptional service and made your car-buying journey smooth. We appreciate your trust in us and hope you enjoy your new vehicle!

May 06, 2024

Dealership Rating
Employee Rating

Honda HRV has promised that the car gives 25 miles in city but it’s below 20 miles in one gallon. I’m extremely disappointed. It’s not what it promised. More

by Rahul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 07, 2024

Norm Reeves Honda Superstore Cerritos responded

We apologize for any inconvenience you've experienced. Please reach out to us, so we can discuss your concerns and answer any questions you have. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

May 05, 2024

Dealership Rating
Employee Rating

We have been to Phil 3 different times and every single time he has made the car buying experience super smooth and easy. I would definitely recommend Phil if you want the best car buying experience! More

by stephb9119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Phil provided you with exceptional service. We appreciate your recommendation and look forward to assisting you again in the future.

February 24, 2024

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Employee Rating

The car buying experience can be difficult and nerve wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Hone More

by Paulvuvu007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with an exceptional car buying experience. At Norm Reeves Honda Cerritos, we strive to make every customer feel valued and supported throughout their journey. We appreciate your feedback and look forward to assisting you in the future.

January 31, 2024

Dealership Rating
Employee Rating

Excellent and straight forward. Seamless process Phil Byrd and Christian in finance is awesome. Will definitely buy another car here in the future More

by beautring
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Jan 31, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words about Phil Byrd and Christian! We're thrilled to hear about your positive experience. Looking forward to assisting you with your next car purchase.

January 20, 2024

Dealership Rating
Employee Rating

Efficient. Friendly. Organized. We felt that we got a good deal from an informed salesperson. More

by LIBBYFBCWVV
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Jan 23, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our dealership. If you have any further questions or need assistance, feel free to reach out. Safe travels in your new car!

January 19, 2024

Dealership Rating
Employee Rating

It was very pleasant working with Phil Byrd! He went above and beyond to make purchase of my new car wonderful experience. I will definitely refer he to others! Thank you to Phil again! More

by cashroom0
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Jan 19, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for sharing your positive experience with Phil Byrd! We're thrilled to hear that he exceeded your expectations. We truly appreciate your recommendation and look forward to serving you and your referrals in the future.

January 16, 2024

Dealership Rating
Employee Rating

Very friendly and no sales pressure. They had exactly what I wanted and gave me a great deal. More

by gotoy2001
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Jan 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for adding a spark to our day with your radiant 5-star review! It's wonderful to hear you love your Honda lease. Visit us again!

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