Phil Wieneke | Page 2

So good I bought 3 new vehicles in a year Phil is always very fair and up front with us. We don’t feel like he’s trying to push us in any certain direction. We bought two new Toyotas from him Phil is always very fair and up front with us. We don’t feel like he’s trying to push us in any certain direction. We bought two new Toyotas from him at the beginning of this year. The Corolla we got was totaled out when I hit a deer, and Phil was the first person that we thought of when we had to go car shopping again. We bought another Corolla and are extremely satisfied. We also really appreciated working with Wendy in the finance department-she’s a rockstar! More

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Excellent Phil was not in so Terry filled in to answer any questions i had. Two days later with Phil and Terry i had the Rav4. Both salesmen were very professio Phil was not in so Terry filled in to answer any questions i had. Two days later with Phil and Terry i had the Rav4. Both salesmen were very professional and informative. Jon has always been very helpful in my service needs in the past. First experience with Curt. He was very knowledgeable and conforting in the paperwork process. Great team work guys! More

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Good Experience Started looking at used cars but became interested in new 17 when price difference was less than 2 k. They located color & model we were interested in Started looking at used cars but became interested in new 17 when price difference was less than 2 k. They located color & model we were interested in. Explained purchase process & answered all oir questions. More

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Best Customer Service Around Toyota of Cedar Rapids by far has the most Caring, Compassionate, and Friendly Employee's. Custom Service is the Best I have ever experienced! O Toyota of Cedar Rapids by far has the most Caring, Compassionate, and Friendly Employee's. Custom Service is the Best I have ever experienced! On Friday 12/16/16. My Rav 4 just died on me as I was driving. Once I got my Vehicle off the road and out of the way. I called Toyota of Cedar Rapids. Everyone that I spoke with was Kind and Compassionate as I was crying and trying to find ways to get my Rav towed to Toyota, my three kids picked up from school and everything else that I needed to take care of. As I waited for 2 hours and 45 minutes on a cold and snowy day, Alan took the time to call me and try to help me over the phone get my Rav 4 running again and getting information to help the Service Department fix my Rav once it was towed in to Toyota. Throught out the time I was waiting on the tow truck Alan also sent me text massages checking on me and how I was doing. Once the tow truck came and my Rav was at Toyota Alan still took the time to follow up with me and the status of my Rav 4 into the next day. I have leased a total of 4 vehicles from Toyota and have always had wonderful experiences. This is the first time I have ever had a major issues with my vehicle and the Customer Service, Kindness, Compassion and Friendlyness I experienced was absolutely Wonderful and it was completely Above and Beyond! The Service Department got me in a rental vehicle the very next morning and is working to get my vehicle fixed and although I am just over my miles for the warranty, they are working on getting the parts that need to be replaced covered by the warranty. This was not something I had expected to hear, but was so happy to hear them say. Friday night I was told I won't know anything until Monday. Saturday morning I had already gotten a phone call with information as to what what wrong with my Rav 4 and told that I should have my vehicle back by the middle of the week and that they would keep in touch with me on the status of the repairs. You can not beat the kind of Customer Service at Toyota of Cedar Rapids! I will forever be a Toyota of Cedar Rapids Customer! More

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Fabulous! Love them! Honest, professional and they all made shopping for a new car easy AND a lot of fun! I'd recommend them to anyone. In fact, I drove from Wi Love them! Honest, professional and they all made shopping for a new car easy AND a lot of fun! I'd recommend them to anyone. In fact, I drove from Wisconsin just to do business with them again. More

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Excellant job. Awesome job. Very happy with Cedar Rapids Toyota dealership. PHIL has treated us very well. He is one of the Best person I have ever had in buying veh Awesome job. Very happy with Cedar Rapids Toyota dealership. PHIL has treated us very well. He is one of the Best person I have ever had in buying vehicles. More

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Best Dealership in town! I would not do business anywhere else. CR Toyota has the best vehicles, sales, and service in the area. In my 30 plus years of shopping for vehicles, I would not do business anywhere else. CR Toyota has the best vehicles, sales, and service in the area. In my 30 plus years of shopping for vehicles, this is the most reputable and trustworthy dealership that I have ever dealt with. More

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Thank you, Phil! Many thanks to Phil Wieneke for his help in getting us into a 2016 Highlander. This is our third or fourth Highlander (I've lost track), and we thin Many thanks to Phil Wieneke for his help in getting us into a 2016 Highlander. This is our third or fourth Highlander (I've lost track), and we think this is the best one yet! We appreciate his help, as well as the help of Tom Guckenberger to make it happen. Now if I can figure out all the bells and whistles, we'll be in great shape! Thanks, again, guys! More

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Great experience buying a Used Highlander. We went in to just look at some of the used Pickups. Phil was very patient with us and worked with us to figure out what we wanted. He helped us work We went in to just look at some of the used Pickups. Phil was very patient with us and worked with us to figure out what we wanted. He helped us work through the process of deciding what kind of vehicle we needed. We never felt under pressure. It was a very pleasant experience. This is the third vehicle we have purchased from CR Toyota and we highly recommend this dealership. We ended up buying a Highlander and we love it. Thanks for everything. We will be back!! More

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Very pleased with our sales experience Our recent lease of a 2016 Camry went smoothly. We were treated promptly and courteously, and CR Toyota acted professionally in every respect. Our t Our recent lease of a 2016 Camry went smoothly. We were treated promptly and courteously, and CR Toyota acted professionally in every respect. Our test drive, negotiations, paperwork, explanation of vehicle operations and tour of maintenance facilities were all completed promptly. Thank you, Phil and Curt. More

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