Check out Philip Jansen's reviews on DealerRater

November 25, 2023

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Employee Rating

Excellent folks to work with. Phillip Jansen is a good representative for your dealership!!! Excellent folks to work with. Phillip Jansen is a professional and he is a good repres Phillip Jansen is a good representative for your dealership!!! Excellent folks to work with. Phillip Jansen is a professional and he is a good representative for your dealership !! More

by jimmythomas.5091

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen

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Nov 27, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

November 12, 2023

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Employee Rating

Easiest purchase we've ever made and very friendly and knowledgeable staff from sales to finance. knowledgeable staff from sales to finance. More

by mark.dewbre

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 14, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

September 20, 2023

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Employee Rating

Takes to long to get service in and work completed does not take appointments to schedule work not take appointments to schedule work More

by rondenney3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

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Sep 20, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

Sep 20, 2023 -

rondenney3 responded

Your service writer did a great job. Have no problem with his work. But customer service with appointments to me would be a better program

September 06, 2023

Dealership Rating

Employee Rating

Very happy with my purchase and experience at Frank Brown GMC! I did my research ahead of time, and I’m thrilled with my new Sierra. GMC! I did my research ahead of time, and I’m thrilled with my new Sierra. More

by matt.francis83

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Recommend Dealer

Yes

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Sep 07, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

September 01, 2023

Dealership Rating

Employee Rating

We really enjoyed dealings with Philip and the finance manager, We enjoyed the whole Frank Brown Dealership. It's more like a dealership Should be. manager, We enjoyed the whole Frank Brown Dealership. It's more like a dealership Should be. More

by kj1619

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Recommend Dealer

Yes

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Sep 01, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

August 31, 2023

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Employee Rating

Phillip has strong work ethics and aims to provide great customer service. Very detailed in providing description of all the bells and whistles. Would not do business with anyone else!! Thank you Phillip!! customer service. Very detailed in providing description of all the bells and whistles. Would not do business with anyone else!! Thank you Phillip!! More

by trishia.mceachern

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Purchase Time

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Recommend Dealer

Yes

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Sep 01, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

Sep 01, 2023 -

trishia.mceachern responded

Thank you to each and everyone that graced me with their love and support. Each of you will always hold a special place in my heart. Big hugs to each of you. Frank Brown Pontiac is the best dealership and the customer service is superb. They definitely aim to please!!! ❤️

August 29, 2023

Dealership Rating

Employee Rating

I have bought several trucks for Philip Jansen @ Frank Brown. This 2023 GMC Denali was picked out and ready for my viewing when I arrived that day. Perfect and ready to buy. Philip goes out of his way to Brown. This 2023 GMC Denali was picked out and ready for my viewing when I arrived that day. Perfect and ready to buy. Philip goes out of his way to find you what you want in a vehicle. He knows his stuff. Frank Brown is THE PLACE to purchase a vehicle More

by LH442

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Albert Botello, Mike Brown

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Aug 30, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 29, 2023

Dealership Rating

Employee Rating

Very pleasurable people and a nice place to do business. Will do business with them again. Will do business with them again. More

by rhoran2

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jack Gilvin, Brian Cole

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Aug 30, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 18, 2023

Dealership Rating

Employee Rating

We are enjoying our 2023 Terrain! This is our 4th purchase from Frank Brown. Salesman Phillip Jansen has been very helpful in helping us get familiar with all of the 2023 features. We This is our 4th purchase from Frank Brown. Salesman Phillip Jansen has been very helpful in helping us get familiar with all of the 2023 features. We highly recommend this dealership! More

by bertietreadaway

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Poyner

Helpful 0

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Aug 18, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 11, 2023

Dealership Rating

Employee Rating

Phillip at Frank Brown was so awesome to work with. He found the exact vehicle that I wanted! Called me and had the deal done the very same day. Phillip was thorough and made the process easy! Thank yo He found the exact vehicle that I wanted! Called me and had the deal done the very same day. Phillip was thorough and made the process easy! Thank you Frank Brown Auto & thank you to Phillip! I love my new Yukon XL!! More

by leahshults

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Aug 11, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC