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Philip Stam
Philip Stam at Heiser Ford Lincoln

Philip Stam

Express Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

Contact Me
4.8
24 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

2 yrs, 3 mos

Languages Spoken

English English

4.8

24 Reviews

Write a Review

24 Reviews of Philip Stam

August 11, 2025

Dealership Rating
Employee Rating

I had appointment for “the works” oil change. I got nothing showing what was done. All I got was an estimate for charge to remove lug nut. I took my car to Firestone and they removed the lug n More

by emcneal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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July 14, 2025

Dealership Rating
Employee Rating

Was a fantastic time taking my car to Heiser ford everyone was extremely nice to me. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak, Tony Perkins, Chad Formico, Tom Ikert, Gordon Custer, Jacob Frank, JohnPaul "JP" Scala, Ellianna Haliga

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Jul 14, 2025

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

July 14, 2025

Dealership Rating
Employee Rating

It was a fantastic experience taking my car in for service great communication and time effective. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak, Chad Formico, Tom Ikert, Gordon Custer, JohnPaul "JP" Scala, Ellianna Haliga, Craig Knabe, Bryce Harlow

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Jul 14, 2025

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

June 30, 2025

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Employee Rating

Great service from the team. I had follow up concerns and the took care of it right away. More

by desty0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2025

Heiser Ford Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

June 30, 2025

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Employee Rating

Phil was quick and responsive keeping me updated throughout the entire process can’t complain More

by Cdwill28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Perkins, Bryce Harlow

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Jun 30, 2025

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

June 30, 2025

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Employee Rating

Philip was so helpful when it came to scheduling and appointment for my car! He was very detailed going over the cost of maintenance and estimated time it’ll take. He even offered for me to get a ride o More

by tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

Heiser Ford Lincoln responded

Tiffany, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Philip and our team, and we look forward to working with you again. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

June 28, 2025

Dealership Rating
Employee Rating

Great dealership with great staff, if you ever need anything ask for Phillip he really knows his stuff and can help you out anytime. More

by Fredrick8892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 28, 2025

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 15, 2025

Dealership Rating
Employee Rating

Everything went well. The car was picked up and delivered on time and serviced well. More

by CSTEMPER
Recommend Dealer
Yes

Other Employees Tagged: Philip Stam

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May 15, 2025

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 08, 2025

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Employee Rating

This was my first time visiting and both the staff and service were excellent. I look forward to my next visit. More

by Dena C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2025

Heiser Ford Lincoln responded

Dear Dena, Thank you for choosing Heiser! We are so glad to hear you had a 5 star experience with us. We look forward to providing you with another 5 star experience at your next visit!

April 26, 2025

Dealership Rating
Employee Rating

The reason for a 4 is you You forgot to change the oil sticker in my car can't give you excellent for that! More

by williamjfischer
Recommend Dealer
Yes

Other Employees Tagged: Philip Stam

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Apr 26, 2025

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience. We appreciate your business, William, and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

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