Check out Phillip Richardson's reviews on DealerRater

April 13, 2023

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The purchase of my new Honda Accord Hybrid, was very professional in dealing with Phil Richardson. I am truly a Honda customer with this being my 10th purchase from this dealership. professional in dealing with Phil Richardson. I am truly a Honda customer with this being my 10th purchase from this dealership. More

by michaelrotenberry2013

Verified Customer

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Recommend Dealer

Yes

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Apr 14, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

April 03, 2023

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The mechanic forgot to bolt my under carriage protector on. As I was driving I heard a loud thump. I pulled over and noticed it was hanging down. So I put it back up and it is being held with zipties now. on. As I was driving I heard a loud thump. I pulled over and noticed it was hanging down. So I put it back up and it is being held with zipties now. More

by deshawn3339

Verified Customer

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Recommend Dealer

No

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Apr 06, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. I have shared your comments with our Honda Service Manager and our Honda Service Team. Cordially, Rick Swindell IT Director Frank Brown Honda

March 29, 2023

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The staff at Frank Brown customer service are very nice and friendly get you in and out quickly and friendly get you in and out quickly More

by amador_cynthia6

Verified Customer

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Recommend Dealer

Yes

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Apr 06, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 23, 2023

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FRANK BROWN HONDA IS THE TOPS IN CAR DEALERSHIPS PROVIDING THE BEST IN CUSTOMER SERVICE AND SALES. PROVIDING THE BEST IN CUSTOMER SERVICE AND SALES. More

by michaelrotenberry2013

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: ANGEL MACIEL

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Mar 24, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 19, 2023

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I’m pretty freaked out my brand new car broke down, but at least Dean L. was cool and understanding. Thankful for him and his hard work. at least Dean L. was cool and understanding. Thankful for him and his hard work. More

by djm12988

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ricardo Alegria, David Hendrix, Robby Phillips

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Mar 21, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 15, 2023

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We just purchased our 8th Honda. Among those we have owned, there were 2 CIVICS, 2 ACCORDS, 1 CRV, and 3 RIDGELINES. Great vehicles and great service that brings us back over and ove Among those we have owned, there were 2 CIVICS, 2 ACCORDS, 1 CRV, and 3 RIDGELINES. Great vehicles and great service that brings us back over and over. More

by Karen H

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Recommend Dealer

Yes

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Mar 16, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 07, 2023

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Honda service center has quick service, friendly staff and excellent personnel to help make the service experience great! and excellent personnel to help make the service experience great! More

by jen.white

Verified Customer

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Recommend Dealer

Yes

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Mar 10, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 06, 2023

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They helped me get my first ever car in an hour, fast and easy transaction for someone new in the US easy transaction for someone new in the US More

by biaresjessica

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Deanndra Mathes

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Mar 07, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 04, 2023

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Super nice communication was great and the process was fast i would definitely come for my next purchase thanks guys fast i would definitely come for my next purchase thanks guys More

by desmond.derrick615

Verified Customer

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Recommend Dealer

Yes

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Mar 06, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

February 23, 2023

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Great dealership and super people! Always willing to work with you and delivers what they say. Always willing to work with you and delivers what they say. More

by shaykyce

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Feb 24, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda