Preston Allerheiligen

Bought a $57k GMC Yukon XL Denali from them, but were not told their was not a 2nd key until closing docs. We went out there two or three times to test drive the car and no one said a word about not havi told their was not a 2nd key until closing docs. We went out there two or three times to test drive the car and no one said a word about not having a second key until, ironically, it was not told to us until after the docs were signed. Back in the day you’d go to Home Depot and make a copy, but these keys are very electronic and very remote start and you can’t just pick one up. It’s kind of a hassle, big hassle fo each of us. I wouldn’t recommend them to anyone we feel bait and switched because now it’s our problem. We were told by the sales person that he’d “try” To get us a second key. I’m 45 years old I knew it wasn’t gonna happen, it’s an issue. If someone at the dealership cares, get me a second key and I’ll stop putting 1 star reviews everywhere. Thanks. 214-264-6187 More

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I love the way they took time out to explain everything to me and Alfred was such a good salesman I have bought 2 cars from five star Ford and I will by my next one there to me and Alfred was such a good salesman I have bought 2 cars from five star Ford and I will by my next one there More

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After years of getting ford trucks, my heart always wanted the Raptor! It finally happened and I could not be happier with the entire process. 5 star Ford did beyond amazing from retrieving the car for wanted the Raptor! It finally happened and I could not be happier with the entire process. 5 star Ford did beyond amazing from retrieving the car for before it got scooped up from someone else to financing to driving off the lot! 10/10 recommend this dealership! Justin and his team are phenomenal! More

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Easiest car buying experience. No issues! Preston was very responsive and fantastic to work with. I am in love with my new Explorer ST! No issues! Preston was very responsive and fantastic to work with. I am in love with my new Explorer ST! More

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Easy to work with, great communication, would use again for next purchase. Delivered truck with all I asked for for next purchase. Delivered truck with all I asked for More

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Great selection, nice place… Couldn’t give them a five star review because it took significantly longer to get my car than anticipated And communication could’ve been better star review because it took significantly longer to get my car than anticipated And communication could’ve been better More

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Preston was outstanding. Put my needs and concerns first. The process was so easy and smooth. From sales to finance. Love my new car! Thanks 5 star! Put my needs and concerns first. The process was so easy and smooth. From sales to finance. Love my new car! Thanks 5 star! More

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I had a phenomenal car buying experience at Five Star Ford. I had done research and pre approval with EECU; then went to the dealership. My sales representative, Preston Allerheiligen, helped me throug Ford. I had done research and pre approval with EECU; then went to the dealership. My sales representative, Preston Allerheiligen, helped me through the transition from internet to onsite purchase. Bravo Five Star Ford! More

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Preston is the best, since this was my first time getting a car, I had a lot of questions and concerns. He answered every question I had with clarity and made sure I understood. He took the time to explain a a car, I had a lot of questions and concerns. He answered every question I had with clarity and made sure I understood. He took the time to explain all the features of the vehicles I was interested in and even offered valuable insights that helped me make an informed decision. He definitely had a lot of patience as I am a very indecisive individual, he never rushed or pressured me into any choices. I cannot recommend Preston highly enough. His professionalism, knowledge, and exceptional customer service skills made my car-buying experience a positive one. If you're looking for a sales consultant who genuinely cares about your needs and delivers exceptional service, Preston is the one to see. More

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David and Preston have been wonderful to work with on my recent purchase. They answered all of my questions and provided the necessary documents I requested. Both are very professional, listen to customer n recent purchase. They answered all of my questions and provided the necessary documents I requested. Both are very professional, listen to customer needs, and will be the reason I return to Five Star Ford in the future. More

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