Preston Locklear
Preston Locklear at Honda of Columbia

Preston Locklear | Page 4

Service Manager

Honda of Columbia

4333 Sunset Boulevard
Lexington, SC 29072

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5.0
90 Reviews
5.0

90 Reviews

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90 Reviews of Preston Locklear

January 01, 2023

Dealership Rating
Employee Rating

I always get my new cars at Honda of Columbia. Mr Doby is a wonderful salesman. Preston Locklear is the greatest service manager ever!! Matt Taylor did the financial part and I was very pleased More

by Rambo1943
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leroy Doby, Kayla Davis , Matt Taylor

Jan 02, 2023

Honda of Columbia responded

Thanks for this review, Rambo! We appreciate you taking the time to let us know how we did! We hope you enjoy your vehicle and hope to see you again!

Jan 01, 2023

Rambo1943 responded

Not sure what you want in this space. I have already responded!

December 31, 2022

Dealership Rating
Employee Rating

Austin Barlow stepped in as my advisor. He EXCELS in customer service! Amazing and friendly. More

by Delter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Barlow , Jared Goodman, Murl Hope, David Morrow

Jan 02, 2023

Honda of Columbia responded

Thanks, Delter! We're glad to hear that Austin provided you with excellent service. We'll be sure he sees this feedback!

Oct 27, 2023

Delter responded

10.27.23 Last December 2022, I was there with my car for 3 days and 9 hours. Recently, I have been at your dealership twice in 2 weeks. Always great service with Austin Barlow. Very professional, quick, and has a wealth of knowledge. My only concern is that the parts are not kept in stock so I have to come back. I bought 4 new tires, then needed a belt, it was ordered and notified the next day, but the appointment is next week. So that will be visit 3. The 4th visit will be to maybe replace a part that may be covered under warranty. Austin is going to help me get a rental so they can keep my CRV overnight to hear what I hear on start up. Overall, Austin is super helpful, makes me feel that my concerns matter. I know quite a bit as I've owned many cars, but my current CRV is one of my favorite cars and Austin has educated me on new issues that arise. I would highly recommend Austin and as a former recruiter, would suggest his superiors consider him for management. I have never seen that top of the line service professionalism in any dealership. I also appreciate seeing other customers who have Hondas! See you next week Austin for visit #3!

December 18, 2022

Dealership Rating
Employee Rating

Breanna has always been a very good person to deal with we have delt with her over the years and will ask for her next time we need service she is a good employee and represents the Honda dealer as they sh More

by bmclane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Shuping, Justin Locklear, Johnny Canaday, Austin Barlow , Breanna Brock, Don Engel, John nick sales

Dec 19, 2022

Honda of Columbia responded

Thanks for taking the time to let us know how Breanna and the service department did! We appreciate you and thank you for trusting us with your vehicle!

June 22, 2022

Dealership Rating
Employee Rating

I recently bought a used CRV. The sales and service process was so smooth. Between Adrian , our Sales rep, and Adam , Sales Manager we felt like our needs were more important tha More

by Terryjk61
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Bliss, Trevor Breen , Adrian Nedelea

Jun 22, 2022

Honda of Columbia responded

Thank you for this terrific review! We're glad to see that the sales team helped to make this such an excellent experience for you! We appreciate you choosing to do business with us and we look forward to seeing you again!

Jun 22, 2022

Terryjk61 responded

Thanks for a great sales experience

May 13, 2022

Dealership Rating
Employee Rating

Highly recommend for sales and service I drive past another dealership in NE Columbia just to go to Honda of Columbia More

by Richard C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Goodman, Murl Hope

May 13, 2022

Honda of Columbia responded

Thank you for continuing to choose us, Richard! We appreciate this feedback and we appreciate you! We look forward to seeing you again!

January 21, 2022

Dealership Rating
Employee Rating

I have been loyal to them for 43 years. Just Great!! Loving my 6th Honda and second CR-V. More

by Betsyegan52
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Shuping, Paula Birchmore, Austin Barlow , Jimmy Howard, John Nick

Jan 24, 2022

Honda of Columbia responded

Thank you for your continued support, Betsy! It's our loyal customers that allow us to do what we do and we couldn't be more grateful. We hope you enjoy your CR-V and we're looking forward to seeing you again!

December 21, 2021

Dealership Rating
Employee Rating

I have been buying Hondas for many years and it has been a delightful experience. They have helped me get good deals and their service department is first rate, More

by mbarkley3936
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Shuping, Chris Burns, Danny Koon , Jared Goodman, Murl Hope

Dec 22, 2021

Honda of Columbia responded

Thank you for taking the time to write this great review! We're happy to hear that you've had great experiences with our Sales & Service departments. We appreciate your business and look forward to seeing you again!

February 22, 2021

Dealership Rating
Employee Rating

Sales person was very knowledgeable. He was very polite, and friendly. Adrian made buying the new Pilot a pleasant experience. I am extremely happy with my new Pilot. Thank you Adrian! More

by beverly0109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny Canaday , Robert Cooper, Adrian Nedelea

Feb 23, 2021

Honda of Columbia responded

We're happy to hear that Adrian helped to make your purchase a pleasant experience for you, Beverly! We truly appreciate you trusting us with this purchase and thank you for taking the time to leave this feedback! We hope you enjoy your new Pilot and look forward to seeing you again!

January 19, 2021

Dealership Rating
Employee Rating

Preston took time to listen to my concern and delivered as promised. I appreciate his customer-focused and friendly attitude. We'll be back again. More

by ANWyss
Recommend Dealer
Yes
Jan 20, 2021

Honda of Columbia responded

Thank you for this great feedback of Preston and our service department! We're glad to hear that he listened and was helpful to you. We appreciate your business and we hope to see you again!

January 10, 2021

Dealership Rating
Employee Rating

Preston has always taken great care of us over the years on our Acura. Its his level of service that brought us back to the dealership and ultimately we ended up buying another car, this time an Accord. Wit More

by Rhett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

Honda of Columbia responded

Thanks for this feedback on Preston and our service department, Rhett! We're happy to know that he and the department have taken good care of your vehicle. We hope to see you again and hope you enjoy your Accord!

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