RT Ives | Page 11
Service Advisor
Southern Kia Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
376 Reviews
Write a Review376 Reviews of RT Ives
September 02, 2025
They helped me a lot to get my car they are the best hands down! hands down! More
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, Wes Kavula, Tracy Barkus, Robert Sparks
September 01, 2025
We purchased our vehicle in January 2025. We love our purchase but have had poor service with everything else. From understanding our over paid warranty, to getting our entertainment system t We love our purchase but have had poor service with everything else. From understanding our over paid warranty, to getting our entertainment system to work, still not having a connected LoJack, and having an app that tells us what we need but doesn’t connect to any workers in the office. I’m confused how a dealership/shop can sell you on maintenance but not agree when an oil change is necessary. No matter how great or poor a service department is waiting 3 hours for an oil change is crazy. When we voice our frustration we end up speaking with 2 or more people and nothing ever seems to satisfy the issue. As a customer who invested their money and continued time I expect better. Having to buy a $18 touch paint for a flaw or chip in the paint is just insult. Robin was extremely helpful and honest. I hope for better service in the future but have low expectations. More
Other Employees Tagged: Robin
August 13, 2025
Mechanics and staff are very knowledgeable with every question that is asked if them. I will definitely choose this dealership over all others. question that is asked if them. I will definitely choose this dealership over all others. More
Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
August 13, 2025
RT did a great job getting my car in for service, inspection and sensor replacement. I dropped it off at 07:00 and he called me at about 1 PM to let me know the car was ready. Thank you RT. inspection and sensor replacement. I dropped it off at 07:00 and he called me at about 1 PM to let me know the car was ready. Thank you RT. More
Other Employees Tagged: Wes Kavula, Robert Sparks
August 07, 2025
Check in was prompt and easy. Service rep was knowledgeable and pleasant. Service was timely. Service rep was knowledgeable and pleasant. Service was timely. More
Other Employees Tagged: Tracy Barkus
August 07, 2025
I'm glad I found this location. It's very convenient to me. I'm also very happy with the staff. They all took very good care of me It's very convenient to me. I'm also very happy with the staff. They all took very good care of me More
Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
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