RT Ives | Page 11

I got in and out relatively quickly that's most important thing to me so I was satisfied thing to me so I was satisfied More

by NHOWELL1668 Verified Customer Verified Customer

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Check in was prompt and easy. Service rep was knowledgeable and pleasant. Service was timely. Service rep was knowledgeable and pleasant. Service was timely. More

by scraigfenton8575 Verified Customer Verified Customer

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I'm glad I found this location. It's very convenient to me. I'm also very happy with the staff. They all took very good care of me It's very convenient to me. I'm also very happy with the staff. They all took very good care of me More

by CLMESZAROS Verified Customer Verified Customer

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The dealership went above and beyond to take care of my issue and made sure I was taken care of issue and made sure I was taken care of More

by cklemenc Verified Customer Verified Customer

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Got an oil change and drove to MD then found an oil leak caused by drain plug finger tight. Will not be back caused by drain plug finger tight. Will not be back More

by BMUNZ08 Verified Customer Verified Customer

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Great customer service and great service fixing my relay for the ac unit in the car for the ac unit in the car More

by cmbpaloalto Verified Customer Verified Customer

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Customer service was good. My issue is with the wait time. I was told I would finish my oil change in an hour but 3 hours later, I had to go inquire as to why I was still sitti My issue is with the wait time. I was told I would finish my oil change in an hour but 3 hours later, I had to go inquire as to why I was still sitting there waiting. I was then told that my filter was coming from another dealership and it hadn't arrived yet. If that was the case, just be mindful of our time as well. Come explain that to me. Don't have me sitting thinking my car is being worked on and it's just sitting in the air More

by IDISCY Verified Customer Verified Customer

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This dealership had overall terrible customer service. They held my car for two weeks, didn’t diagnose it until a week later, and refused to communicate any updates with me. I was calling constantly and b They held my car for two weeks, didn’t diagnose it until a week later, and refused to communicate any updates with me. I was calling constantly and barely received correspondence. I will say after wiring a strongly worded google review, I received a call from a manager apologizing for the experience, so I will give a little credit for that. However, I will not return. More

by A456 Verified Customer Verified Customer

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I am very comfortable with the service at Southern Kia Virginia Beach . It is excellent service.and friendly environment. for costumers. Virginia Beach . It is excellent service.and friendly environment. for costumers. More

by Vm Verified Customer Verified Customer

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TJ and Kyle made the whole experience wonderful. We are thankful that we had them as a team for our expensive purchase. We are thankful that we had them as a team for our expensive purchase. More

by archangelmai Verified Customer Verified Customer

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