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RT Ives
RT Ives | Page 12
Service Advisor
Southern Kia Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
369 Reviews
369 Reviews
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369 Reviews of RT Ives
July 23, 2025
The Service Department is hard to get in contact with. I always have to keep calling or a leave a message. And sometimes I still don't get a call back. I have been a customer for while and recent years I I always have to keep calling or a leave a message. And sometimes I still don't get a call back. I have been a customer for while and recent years I have noticed the service is getting worse. More
by FELICIAWILSON82
Verified Customer
July 17, 2025
Oh boy a word minimum that’s awesome. They were fast, reasonably priced, efficient and courteous. They were fast, reasonably priced, efficient and courteous. More
by JRPRUDLICK
Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
July 14, 2025
Great service, great people and the only thing I'll add is your best bet is to be ready to leave your vehicle with them. Times are thin with people working in the garages everywhere, but they get it handle is your best bet is to be ready to leave your vehicle with them. Times are thin with people working in the garages everywhere, but they get it handled. I was able to leave my vehicle with them, and they were supportive of having it their for a few days until I could retrieve, and for that I am grateful. A+ to their team managing it all right now. More
by nickadema07
Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
July 06, 2025
I was very pleased with my first time having my car serviced at this location however it did take longer than expected but the service was excellent. Thanks looking forward to having more work done at serviced at this location however it did take longer than expected but the service was excellent. Thanks looking forward to having more work done at this location More
by THALIASUMNER8525
Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
July 05, 2025
Took the vehicle in for an oil change, and 80,000 mile maintenance. Everything was done expeditiously and took less than an hour. Great service, friendly staff. maintenance. Everything was done expeditiously and took less than an hour. Great service, friendly staff. More
by DANA_MARTIN40
July 04, 2025
Excellent customer service and great vehicle service availability process and program. Will continue to utilize for any future vehicles availability process and program. Will continue to utilize for any future vehicles More
by christopher.best.1124
Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
July 04, 2025
Highly recommend to buy your next vehicle here! Ask for TJ of you want the best... Ask for TJ of you want the best... More
by DANSULLIVANJR
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, Wes Kavula, Tracy Barkus, Robert Sparks , TJ all the way!
July 04, 2025
They asked me when I brought the car in on Monday what I thought was wrong with it. Told them either the key fob is not synced with the car or the battery is dead. Five days later on Friday they called to s thought was wrong with it. Told them either the key fob is not synced with the car or the battery is dead. Five days later on Friday they called to say yep, the battery was dead. Now before they could run diagnostics they had to put a battery in it cause it was dead. Yet they charged me a $200+ fee for diagnostics when it started right up after they put the battery in. Are they morons? I got out of the dealership for over $400., which is just ridiculous, when all I needed to get the car started is a new battery!!! I will never use this Kia dealership ever again! 5 days they had my car and I had to rent a car to get to work when they could have just changed the battery the first day!! These people are total ripoffs!! Never again and I’m telling anyone who’ll listen what happened! More
by lisabcraftonfaulk
June 28, 2025
The issue I brought the vehicle in for was not resolved. The weatherstripping was incorrectly installed, and is popping off. They left a tool line in my front seat. And after one apologet email back from th The weatherstripping was incorrectly installed, and is popping off. They left a tool line in my front seat. And after one apologet email back from the service manager, there were no further responses to set up an appointment to correct these despite several emails from myself. More
by RTK
