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RT Ives
RT Ives at Southern Kia Virginia Beach

RT Ives | Page 14

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.0
376 Reviews
4.0

376 Reviews

Write a Review

376 Reviews of RT Ives

June 22, 2025

Dealership Rating
Employee Rating

Service advisors always call to review with you any issues that were found in the multi point inspection , as well as any suggested manufacturer items that should be performed. More

by Carey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2025

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 21, 2025

Dealership Rating
Employee Rating

Always take care of me. Go beyond expectations and always so professional. Will recommend to all my friends. More

by POLLARDR51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2025

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 21, 2025

Dealership Rating
Employee Rating

Good service, and good service people. Very well run. Been here a number of times, and have no complaints. More

by LESLIEANNETTAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2025

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 21, 2025

Dealership Rating
Employee Rating

Waited 3 hours for oil change. After one hour them came and said they lost ours keys, then came back and said they couldn't find car. More

by fpessig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Easton

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Jun 26, 2025

Southern Kia Virginia Beach responded

"Fpessig" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 20, 2025

Dealership Rating
Employee Rating

Great service as always from the mechanics and the customer service team and they get you serviced in and out!! More

by LJRICH99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Barkus

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June 18, 2025

Dealership Rating
Employee Rating

Customer service is always friendly! They are quick and efficient and I’ve always been happy with my service. More

by Delanynw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, Wes Kavula, Tracy Barkus, Robert Sparks

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Jun 18, 2025

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 16, 2025

Dealership Rating
Employee Rating

Everything is ALWAYS explained to me, THOROUGHLY. And only what services needed are suggested by staff. More

by WILSONMONICA503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cashier and I forgot the lady's name at the Service Desk

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Jun 18, 2025

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 14, 2025

Dealership Rating
Employee Rating

Great customer service and communicated well while I was waiting on my vehicle. I recommend always book your appointment ahead of time so less of a wait. More

by Kaitlyn.Skelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 13, 2025

Dealership Rating
Employee Rating

The dealership is easy to get to , it's clean and you feel welcome. Almost at home. More

by MISSKOKO1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks

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Jun 18, 2025

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 13, 2025

Dealership Rating
Employee Rating

Just reconnecting to previous text, already completed this survey, i needed my password u]dated. More

by phylkoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes Kavula, Robert Sparks

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