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RT Ives
RT Ives | Page 20
Service Advisor
Southern Kia Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
369 Reviews
369 Reviews
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369 Reviews of RT Ives
January 26, 2025
Dealership was Very efficient and professional. Vehicle was fixed before the time estimate! I will use this dealership again Vehicle was fixed before the time estimate! I will use this dealership again More
by wdev754
Verified CustomerOther Employees Tagged: Wes Kavula, Tracy Barkus, Robert Sparks
January 26, 2025
Would not go anywhere else! ! Best service I have ever experienced. Quality of work and customer service is amazing! ! Best service I have ever experienced. Quality of work and customer service is amazing! More
by ALLOR0
Other Employees Tagged: Wes Kavula
January 12, 2025
Everyone was courteous and helpful. Service was quick. Very professional. I have recommended Southern KIA to my friends Service was quick. Very professional. I have recommended Southern KIA to my friends More
by philterrana
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, Wes Kavula, Tracy Barkus, Robert Sparks
January 10, 2025
Fast service and really helpful staff. Highly recommended. RT, Rob and Shelby are awesome. Thank you Highly recommended. RT, Rob and Shelby are awesome. Thank you More
by VaBeach Living
Other Employees Tagged: Brett Lloyd , Robert Baker Shelby Mitchell
January 10, 2025
Car broke down after 2 months of having it. Bought it used from Kia Williamsburg. They didn’t check the engine thoroughly and consequently had my warranty claim denied. I had to have the car to Bought it used from Kia Williamsburg. They didn’t check the engine thoroughly and consequently had my warranty claim denied. I had to have the car towed to Williamsburg to have a real technician perform actual diagnostics on it where they found metal shavings in the oil. I am a single parent with 2 kids and haven’t had a car for almost a month as a result of the incompetence of your technician. More
by markjmarino1
January 03, 2025
I use this place because it’s the only Kia dealership in the area but the customer service is horrible. They don’t provide loaners even though they provided it as an opinion when booking an appointment. It the area but the customer service is horrible. They don’t provide loaners even though they provided it as an opinion when booking an appointment. It would be better if they just explained this prior to the appointment. What was the point of an extended appointment date if there was never a loaner available? Some of the service attendants lack in customer service and courtesy. Good Communication sounds like this, good evening how can I help you? Did you have an appointment or are you looking for drop off services? It was more like Hey you have an appointment and aggravation that I even came in. Not to mention I had an issue before getting routine maintenance and left with brakes that didn’t work. I almost got into an accident because when I pressed my brakes I still drifted in an intersection. when I came back and they realized what they did wrong, they said that’s our fault we will take care of it no charge to you. But why did you give me a car and didn’t inspect performance? What if I did get into an accident? Not to mention calling about 15-20 minutes before closing to tell me my vehicle is done when I had an Appoinment and dropped off my car early for an oil change and it took over 3 hours. More
by FANTASIAVASQUEZ4260
December 27, 2024
Had a 10am appointment for an inspection wasn’t done till after 12:30. Interior still had plastic and paper mats inside. Plus there was no courtesy wash, which I found out later that that service wasn’t offe after 12:30. Interior still had plastic and paper mats inside. Plus there was no courtesy wash, which I found out later that that service wasn’t offered More
by fczingales
