RT Ives | Page 24

I’ve gotten my car serviced here multiple times now and every time it results in my car being their multiple days. They have no respect for people’s time. It is never an easy, smooth, and hassle free proce every time it results in my car being their multiple days. They have no respect for people’s time. It is never an easy, smooth, and hassle free process. More

by roskeybk Verified Customer Verified Customer

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I took my car thereon a Monday for a Tuesday appointment came back on Wednesday to get the car and was told since the one person was not there nobody could help me, I did not get a call until Saturday came back on Wednesday to get the car and was told since the one person was not there nobody could help me, I did not get a call until Saturday while I was at work to get my car. so I could not get my car until the next Monday if I could help it I will never take my car there again in fact I have called Kia USA with my concerns and KIA greenbrier is not any better More

by Jgmccarthy64 Verified Customer Verified Customer

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Easy Peasy! ! Easy to schedule online. Smooth and quick service! In and out in less than a hour. Thanks for your help RT!! ! Easy to schedule online. Smooth and quick service! In and out in less than a hour. Thanks for your help RT!! More

by VABeachMike Verified Customer Verified Customer

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Great staff and as always great service. always professional and a great experience when I bring my car in for anything and everything. always professional and a great experience when I bring my car in for anything and everything. More

by KELLYNJPS Verified Customer Verified Customer

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Absolutely worst Kia dealership! The men in the service center are so rude and don’t care about helping anyone. I experienced an older gentleman rant and rave about how he was too bu The men in the service center are so rude and don’t care about helping anyone. I experienced an older gentleman rant and rave about how he was too busy to deal with customers in front of customers. I had an issue with my new car that’s under warranty and no one wanted to help me much less answer the phone. I left voicemails and no return calls. We even went up to the dealership and they were super rude and wanted us out of their way and did not want to help at all. We had to end up calling another KIA dealership 30 minutes away to get any help. AWFUL customer service. So disappointed! More

by melissadiffer Verified Customer Verified Customer

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Everybody was so nice I was in and out in no time and TJ Who sold me the car back in March saw me and came in and sat with me for a little bit. That is service. Very happy with the car and all of you. Sabi Who sold me the car back in March saw me and came in and sat with me for a little bit. That is service. Very happy with the car and all of you. Sabine Huffman More

by dirk.huffman Verified Customer Verified Customer

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Had my car multiple times for same issue. To say it was extremely disappointing is an understatement. Any additional warranty means nothing. To say it was extremely disappointing is an understatement. Any additional warranty means nothing. More

by ALEXESEDOLLAR Verified Customer Verified Customer

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Last experience was not so great but they seem to have fixed the problem. Was about to give up on Southern Kia but was surprisingly satisfied. Keep it up. fixed the problem. Was about to give up on Southern Kia but was surprisingly satisfied. Keep it up. More

by MYKL0460 Verified Customer Verified Customer

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I would recommend tonavoid them at all cost. I have had multiple bad experiences with them. Unfortunately, I had to go back for a recall and it was another very bad experience. They are disorgan I have had multiple bad experiences with them. Unfortunately, I had to go back for a recall and it was another very bad experience. They are disorganized, untrustworthy. I have even doubts that the recall was actually done. More

by Arnaud Planiol Verified Customer Verified Customer

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Had my car for 5 days and did not communicate any delays until after I showed up and my car was never seen until after I showed up and my car was never seen More

by rasheedbrown065 Verified Customer Verified Customer

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