RT Ives | Page 25

The service department is not what it used to be a couple years ago. Staff is polite & professional but actual service time waits and mechanics has changed not for the better. years ago. Staff is polite & professional but actual service time waits and mechanics has changed not for the better. More

by JSAYWORD23 Verified Customer Verified Customer

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I am always treated well there. Services are 1st class. Car is returned clean, and vacuum. No problems. Services are 1st class. Car is returned clean, and vacuum. No problems. More

by GWILKS5606 Verified Customer Verified Customer

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I spent 4 hours waiting for a “express service” oil change. Why do you recommend oil changes every 5000 miles when the owners manual recommends 8000 miles? change. Why do you recommend oil changes every 5000 miles when the owners manual recommends 8000 miles? More

by watsonwr0802 Verified Customer Verified Customer

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Ver friendly upon arrival and most importantly was out the door within an hour or so. the door within an hour or so. More

by layla092013 Verified Customer Verified Customer

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I was very happy with the work that was done and we recommend others to come and get their car done recommend others to come and get their car done More

by JOEGREE51 Verified Customer Verified Customer

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Great service. Pleasant and helpful staff. Clean facility. Minimal wait time. Overall good and competent service. Pleasant and helpful staff. Clean facility. Minimal wait time. Overall good and competent service. More

by LINDAATOWNSEND Verified Customer Verified Customer

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Service doesn’t answer phone calls, sales men filled out MY server form for me. Would rather sell my car then to continue going to this dealer. MY server form for me. Would rather sell my car then to continue going to this dealer. More

by fack_southern_kia_VBblvd Verified Customer Verified Customer

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Service is the worst! Service advisors are worthless. Very unprofessional and don't know how to print customers paper work. Doesn't answer the phones. Service advisors are worthless. Very unprofessional and don't know how to print customers paper work. Doesn't answer the phones. More

by NCLUMBEE79 Verified Customer Verified Customer

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Staff was helpful and knowledgeable. Facility was clean and it was an easy transaction to have done Facility was clean and it was an easy transaction to have done More

by Jrandolph Verified Customer Verified Customer

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I called at least 3-4 different phone numbers for service that were listed through your their pages, and left at least 3 different messages to call me back. It has not been over a week and no one has called that were listed through your their pages, and left at least 3 different messages to call me back. It has not been over a week and no one has called me back. Horrible customer service. More

by Shoster2 Verified Customer Verified Customer

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