Dealership Experience
3 yrs, 8 mos
Industry Experience
6 yrs, 9 mos
Languages Spoken
English
79 Reviews
Write a Review79 Reviews of Rachael Mergott
June 13, 2023
Excellent and caring service. Love Volvo and I recommend to friends and family. Thank you so much Crest Volvo. Love Volvo and I recommend to friends and family. Thank you so much Crest Volvo. More
Other Employees Tagged: Mike Stock
June 02, 2023
Nice dealership with very informative sales team. They go out of their way to help their customers They go out of their way to help their customers More
Other Employees Tagged: Mike Stock
May 16, 2023
This was the smoothest new car buying experience I have ever had. The entire staff is friendly and knowledgeable and the facility is beautiful. ever had. The entire staff is friendly and knowledgeable and the facility is beautiful. More
Other Employees Tagged: Locke Reynolds , Ayrn Curtis, Anthony McCracken
April 13, 2023
Purchased a used vehicle from Crest Volvo and could not be any happier with the whole process. Jackson our salesman is a man of his word and worked to provide a trade and purchase my wife and I were very p be any happier with the whole process. Jackson our salesman is a man of his word and worked to provide a trade and purchase my wife and I were very pleased with. Rachel in financing was also great to work with. Our experience was nothing less than 5 star. More
Other Employees Tagged: Jackson Owens
March 31, 2023
Friendly and knowledgeable staff made for a enjoyable buying experience. My sales consultant answered all my questions and encouraged me to reach out for any future questions I might have. Will recommend buying experience. My sales consultant answered all my questions and encouraged me to reach out for any future questions I might have. Will recommend this dealership to all my friends. More
Other Employees Tagged: Eli Rivera
March 16, 2023
Everyone was genuinely nice and respectful. It was a pleasure to meet everyone. The entire process was very enjoyable It was a pleasure to meet everyone. The entire process was very enjoyable More
Other Employees Tagged: Madolyn McPhail, Max Caplin, Ally Gallagher
March 14, 2023
An excellent and enjoyable experience, from start to finish. Gage was great on the internet sales front, and the entire staff I dealt with were great. finish. Gage was great on the internet sales front, and the entire staff I dealt with were great. More
Other Employees Tagged: Madolyn McPhail, Gage Rucker, Koffi Niamke
February 16, 2023
UPDATE: The dealer principal, Jason, got involved after this review was posted and immediately offered to purchase the vehicle back with no questions asked. I purchased a sign unseen 2021 Certified Pre this review was posted and immediately offered to purchase the vehicle back with no questions asked. I purchased a sign unseen 2021 Certified Pre-Owned XC90 From Crest. I wired the cash, and arranged to pick the car up ONE WEEK after I paid, because I live 3 hours away. I booked a $150 ride to Frisco. Upon pickup I noticed the car wasn't detailed. I was shocked, but didn't have time to wait for them to clean anything. I had to get in the car immediately to drive back to Austin for meetings and kid pickup. THE CAR SMELLED LIKE SMOKE. There were ash marks near the windows, ashes in the cup holders, ash trays, and console. I asked the salesperson he said "i didn't smell anything or look closely". Sam the "general manager" wants to haggle about cleaning fees and "if you were close I would fix it"....NEVER did Sam offer a solution, rather asked me to fix the problem and I will reimburse you up to $300. I have no recourse, cant return the car, cant do anything except smell musty, stale, cheap cigarette smell in my 50K used car. Boo More
Other Employees Tagged: Max Caplin, Jason Pickering , Sam Hilou
February 08, 2023
Recently purchased a used vehicle Crest Volvo Cars. If you need a car stop by and see Emely! She was great! Emely was patient, friendly, knowledgeable, helpful and personable. Crest Volvo Cars has a gr If you need a car stop by and see Emely! She was great! Emely was patient, friendly, knowledgeable, helpful and personable. Crest Volvo Cars has a great team. More
Other Employees Tagged: Emely Moctezuma
January 26, 2023
They were very attentive to everything. We left feeling very happy and comfortable with our new car and with Crest Volvo. We left feeling very happy and comfortable with our new car and with Crest Volvo. More
Other Employees Tagged: Mike Stock , Duncan McPhail, Paul Tseng