Employee Video
110 Reviews
Write a Review110 Reviews of Rachel DaSilva
May 09, 2017
Excellent service Exceptional service and atmosphere, great people and a great product. Rachel and George are really fantastic and I look forward to working with them a Exceptional service and atmosphere, great people and a great product. Rachel and George are really fantastic and I look forward to working with them again More
Other Employees Tagged: George Sousa
April 30, 2017
Excellent The best service I have ever received at dealership. Drive in service couldn't be easier! They are happy to drop you off at the mall or give you a loa The best service I have ever received at dealership. Drive in service couldn't be easier! They are happy to drop you off at the mall or give you a loaner vehicle. More
April 26, 2017
Rachel is a great Service advisor We own two VWs and come to Kelly VW in Danvers for all our service needs. I recently came there for a recall on my CC and Rachel had me in and out ... We own two VWs and come to Kelly VW in Danvers for all our service needs. I recently came there for a recall on my CC and Rachel had me in and out ...i was offered a loaner and the service was too notch as always. More
April 24, 2017
Awesome They always make it as pleasant as possible, and the work is 100% spot on. Never once had an issue at Kelly, and I don't expect that I will. Thank They always make it as pleasant as possible, and the work is 100% spot on. Never once had an issue at Kelly, and I don't expect that I will. Thank You, Nick More
Other Employees Tagged: James Little
February 01, 2017
Always get my car serviced here I bought my vehicle here and never go anywhere else for servicing. They do tremendous work and are super friendly. The staff has never treated me wron I bought my vehicle here and never go anywhere else for servicing. They do tremendous work and are super friendly. The staff has never treated me wrong and has always exceeded my expectations. More
January 26, 2017
Outstanding! I couldn't be happier I bought the least experience VW makes (used beetle)- and they treat me like a king! I bought many cars in my 60+ year's and have never been treated s I bought the least experience VW makes (used beetle)- and they treat me like a king! I bought many cars in my 60+ year's and have never been treated so well! The service department is fabulous- I've already told several people to go there - More
Other Employees Tagged: Anthony in sales
December 18, 2016
Pleasant Staff attentive, wait area comfortable. A pleasant place to have to spend an hour. A magnet had fallen off in the wash bay, Kevin had seen it and retr Staff attentive, wait area comfortable. A pleasant place to have to spend an hour. A magnet had fallen off in the wash bay, Kevin had seen it and retrieved More
Other Employees Tagged: Kevin Fleuriel
December 08, 2016
Car repair Car service in repair department was fantastic. Will use agaitried to purchase a car from dealership and was met with indifference and fluctuating pri Car service in repair department was fantastic. Will use agaitried to purchase a car from dealership and was met with indifference and fluctuating price. So purchase elsewhere More
October 19, 2016
Buying a new car Friendly competent people who make buying a car easy and stress free. The sales person was knowledgeable and never pushy. Everything was done for me f Friendly competent people who make buying a car easy and stress free. The sales person was knowledgeable and never pushy. Everything was done for me from the registration to the inspection More
Other Employees Tagged: George Sousa, Jackie Amodeo
August 03, 2016
Mark Galante is great! We were having an issue with a car that was purchased at Kelly VW. The car would stall at random times. After VW sent an engineer out to fix the i We were having an issue with a car that was purchased at Kelly VW. The car would stall at random times. After VW sent an engineer out to fix the issue, it happened AGAIN! At this point I no longer felt it safe to have my family in the car. After getting very little help from Volkswagen Customer Care I asked to speak to the manager of Kelly VW. Mark immediately worked out a fair solution to our problem and we were in a new car by the end of the day. Mark took the time to check in with me multiple times during the process of getting our new car. I would highly recommend Kelly VW More
Other Employees Tagged: Mark Galante, Paul Lazzaro