Rachel DaSilva | Page 8

Car service Friendly staff. Explained in detail the repairs needed and very accommodating by offering a loaner since the repair took a few hours. Also cleaned t Friendly staff. Explained in detail the repairs needed and very accommodating by offering a loaner since the repair took a few hours. Also cleaned the car. More

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Great experience at Kelly VW Everyone at Kelly VW was so helpful and accomodating while they serviced my new Atlas. They were able to provide me with a loaner car. I loved how the Everyone at Kelly VW was so helpful and accomodating while they serviced my new Atlas. They were able to provide me with a loaner car. I loved how they sent me a video of the work that was done on the car. It made everything so transparent! Nice work! More

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Nice people, Nice atmosphere It is nice working with Kelly VW. Prices are high, but the dealership and people are nice. Bought a used VW Passat and also had service. So far so goo It is nice working with Kelly VW. Prices are high, but the dealership and people are nice. Bought a used VW Passat and also had service. So far so good. More

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2014 VW Passat Good Afternoon, I Want To Thank Very Much To Tara Arnold For Texting And Calling About The Update On My 2014 Volkswagen Passat. She Is Very Informal Good Afternoon, I Want To Thank Very Much To Tara Arnold For Texting And Calling About The Update On My 2014 Volkswagen Passat. She Is Very Informal About The Situation About My Vehicle. I Came Into The Dealership Where I Bought About Two Months Ago On A Saturday Afternoon Without An Appointment About Ice And Snow On My Rims. She We Will Take Care Of It No Problems Because The Vehicle Was Shaking And Vibration Down The Highway. But I Mention Another Issue About The Vehicle That The Rear Window Defroster Was Not Working Probably And It Will Take Time To Diagnostics The Problem. So She Gave Me A Loaner Car With No Questions At All. That Was Stressful Free With No Hesitations At All. That is Excellent Customer Service. Thank You Again From A Kelly Volkswagen Client More

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Dead battery in below zero temps Kelly service is THE BEST. Other local parts stores, gas stations were all out of batteries and AAA wasn’t answering the phone. Kelly had me back on Kelly service is THE BEST. Other local parts stores, gas stations were all out of batteries and AAA wasn’t answering the phone. Kelly had me back on the road in an hour AND with a gleaming car wash! It doesn’t get any better than THAT. Oh, and their advice about a fuel additive in this weather was greatly appreciated. More

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Excellent service ! Been here several times. Prompt and timely service when others struggle to meet the same level of expectation. Friendly and attentive service all th ! Been here several times. Prompt and timely service when others struggle to meet the same level of expectation. Friendly and attentive service all the time. More

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Express service Service was very good. Went in for a bad battery they replaced quickly and even took care of an outstanding recall I had. The person in service I deal Service was very good. Went in for a bad battery they replaced quickly and even took care of an outstanding recall I had. The person in service I dealt with was very helpful. More

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Checking Out My Heat And A/C Good Afternoon, Thank You Very For The Service And The Youtube Video. It Show Me How To Correctly Use My A/C And Heater. This Is Excellent Custom Good Afternoon, Thank You Very For The Service And The Youtube Video. It Show Me How To Correctly Use My A/C And Heater. This Is Excellent Customer Service And Commutation, Let's Customer Of What Is Going On. Thank You Again From A Kelly Volks. Customer..... More

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costly service Clean, new facility, quick turnaround and loaner car nice but charged a lot for repairs that should have been covered by extended warranty. Requested Clean, new facility, quick turnaround and loaner car nice but charged a lot for repairs that should have been covered by extended warranty. Requested estimate for body work. None given. More

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Kelly VW Danvers Kelly is quick to respond to my needs. They are polite and efficient. The salespeople are never pushy and the service staff are responsive and always Kelly is quick to respond to my needs. They are polite and efficient. The salespeople are never pushy and the service staff are responsive and always have a loaner car for me if needed More

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