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Rachel Sims
Rachel Sims at Shottenkirk Toyota Weatherford
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Rachel Sims | Page 2

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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4.7
421 Reviews
4.7

421 Reviews

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421 Reviews of Rachel Sims

March 04, 2024

Dealership Rating
Employee Rating

Been taking my Toyota to you for 9 years and have had great service always. More

by rachel_smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez

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Mar 06, 2024

Shottenkirk Toyota Weatherford responded

rachel, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

February 27, 2024

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Employee Rating

Manny was polite and professional. Great technician. Will ask for him again on my next visit More

by John.d.mcmicken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cooper, Sherry Parker, Devin Doggette, Mike Pfender, Manny Martinez

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Feb 28, 2024

Shottenkirk Toyota Weatherford responded

John, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 31, 2024

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Employee Rating

Everyone was very nice but Rachel was very nice and very helpful i will definitely be back and tell everyone one about it. More

by Sherri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sherry Parker, Tim Krolak, Mike Pfender, Manny Martinez, Mike Kessler, RICK NOWKA

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Jan 31, 2024

Shottenkirk Toyota Weatherford responded

Sherri, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

January 31, 2024

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Employee Rating

This is the best place to get your vehicle serviced. The service advisor I use is Rachel she is the best. The mechanics are knowledgeable and very helpful. More

by kellcat333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Feb 01, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 31, 2024

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Employee Rating

Thanks to the Service Department for their friendly service. Sat comfortably in the waiting area while my services were being completed. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Kemp, Lowell Holder, RICK NOWKA

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Feb 01, 2024

Shottenkirk Toyota Weatherford responded

Jack, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 30, 2024

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Employee Rating

The people are all helpful and treat you as you matter! And Rachel is so sweet and helpful also. More

by donnaparker82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 31, 2024

Shottenkirk Toyota Weatherford responded

donna, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

January 30, 2024

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Employee Rating

Love this dealership specially the people that work there Rachel is one of the best always helpful and happy to help always treat you like family they always go above and beyond More

by Ahmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cranford, Lamont Halstead

Helpful
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Jan 31, 2024

Shottenkirk Toyota Weatherford responded

Ahmad, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

January 30, 2024

Dealership Rating
Employee Rating

Very nice and friendly service they are very helpful and always ready to work with you More

by Ametcalf1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 31, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

January 30, 2024

Dealership Rating
Employee Rating

Rachel sims was very helpful, kind ,and polite. I will be back for my truck to be serviced More

by deannaaaron77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 31, 2024

Shottenkirk Toyota Weatherford responded

dean, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 27, 2024

Dealership Rating
Employee Rating

Small town feeling and treats you with respect. Rachel is awesome. Nice waiting room, clean restrooms. More

by Bmccomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 29, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

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