Rachel Ward
Rachel Ward at Don Mealey Chevrolet
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Rachel Ward | Page 2

Service Advisor

Don Mealey Chevrolet

17185 State Road 50
Clermont, FL 34711

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4.2
24 Reviews

Dealership Experience

6 yrs, 10 mos

Languages Spoken

English English

4.2

24 Reviews

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24 Reviews of Rachel Ward

October 24, 2019

Dealership Rating
Employee Rating

Learning Experience This was a very good experience. There were some minor issues but I must say it was all cared for and everyone was very helpful. Sales came back and m More

by Shirley 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Anthony, Nicholas Riccardo, Carlos Narvaez , Steven Allen, Gabriela Hernandez

Oct 27, 2019

Don Mealey Chevrolet responded

Congratulations on your new car! I do apologize for the initial difficulties you experienced getting your new vehicle but I'm glad to hear that things have been smoothed over. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. Sincerely, General Sales Manager: Jon Boam jboam@dmchevy.com

August 05, 2019

Dealership Rating

Great customer service We just moved from another state and this dealership made it very easy to lease another GM vehicle. Also needed service on a company fleet vehicle a More

by Florida Plunge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roberts , Shanna Williams

Aug 06, 2019

Don Mealey Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Regards, Jon Boam jboam@dmchevy.com

July 21, 2019

Dealership Rating
Employee Rating

Brian is 'da man! We love Don Mealey Chevrolet so much that we just bought our 2nd car from them!!! If you are shopping around for cars, I would strongly recommend go More

by Chinoliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Evans

Jul 22, 2019

Don Mealey Chevrolet responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Regards, Jon Boam jboam@dmchevy.com

June 28, 2019

Dealership Rating
Employee Rating

Awesome job! Rachel got me in and out very quickly. Definitely pleased with the service I received and I am so glad I decided to stop in. More

by Uni2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Don Mealey Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! John Fletcher jfletcher@dmchevy.com

June 24, 2019

Dealership Rating
Employee Rating

Premier Service I usually don’t write many reviews but I feel this one someone needs to know. I was in your dealership on Wednesday around 11am. I spoke with an advis More

by tyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2019

Don Mealey Chevrolet responded

Thank you for this great review! We're excited to hear that Rachel took care of you! She is a great asset and we appreciate all she does. Best, John Fletcher jfletcher@dmchevy.com

June 21, 2019

Dealership Rating
Employee Rating

Great Customer Service Don Mealey Chevrolet employees are extremely friendly and very easy to work with. The one employee that stood out from my experiences going here is Ra More

by mrivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2019

Don Mealey Chevrolet responded

Rachel is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, John Fletcher jfletcher@dmchevy.com

June 21, 2019

Dealership Rating
Employee Rating

VERY HAPPY Rachel has awesome customer service. She didn’t make me feel rushed at all and helped with my questions. I normally hate taking my car to be serviced More

by MommaodTwo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 25, 2019

Don Mealey Chevrolet responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Rachel provided you excellent service. If you have any questions, please don't hesitate to reach out to us again. Best, John Fletcher jfletcher@dmchevy.com

June 21, 2019

Dealership Rating
Employee Rating

Would recommend to everyone Rachel is very polite and always happy , she makes you feel like family . Best customer service person I’ve ever met. I wish everybody had her positiv More

by KK101511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2019

Don Mealey Chevrolet responded

Thank you for your feedback. We are glad you worked with Rachel. She is an asset and we are proud to have her on the team. Best, John Fletcher jfletcher@dmchevy.com

June 04, 2019

Dealership Rating
Employee Rating

Friendly service Always friendly fast service and answer any questions or concerns I may have. So happy I chose this Chevy dealership and Rachel is very pleasant. More

by Cgirl74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Natalie Torres

Jun 10, 2019

Don Mealey Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Service Director: John Fletcher jfletcher@dmchevy.com

May 24, 2019

Dealership Rating
Employee Rating

Respectful Rachel is a very helpful and respectful lady. She knew exactly what I needed and always had a huge smile on her face. I will definitely recommend this More

by Rward00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2019

Don Mealey Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Rachel. Take care and have a great day. Sincerely, John Fletcher jfletcher@dmchevy.com

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