Rachelle Long
Rachelle Long at Gosch Ford Temecula

Rachelle Long | Page 18

Parts and Service Director

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

Contact Me
4.8
619 Reviews

Dealership Experience

14 yrs, 1 mo

Industry Experience

32 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

View more languages
4.8

619 Reviews

Write a Review

619 Reviews of Rachelle Long

August 19, 2022

Dealership Rating
Employee Rating

This place is awesome! ! Service department rocks!! Everyone is friendly and professional. I recommend them to everyone!!!! More

by WilliamBarr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2022

Gosch Ford Temecula responded

William, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

July 24, 2022

Dealership Rating
Employee Rating

Could not be happier with Gosch Ford Temecula! I’ll always buy my car there. The facility is clean. The staff is helpful and accommodating. More

by angelicadoll32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

July 21, 2022

Dealership Rating
Employee Rating

I have service done and am pleased with the employees. It feels like a nice family. More

by Dolores Doll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Gosch Ford Temecula responded

Thank you so much for your kind words, Dolores, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

July 21, 2022

Dealership Rating
Employee Rating

Always a great service experience at Gosch. Rachelle takes care of me and makes sure the experience is efficient. Love the level of communication so I know what's going on every step of the way More

by jeff27az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Gosch Ford Temecula responded

It's great to hear that Rachelle provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

July 21, 2022

Dealership Rating
Employee Rating

Great experience and awesome service department. Will definitely recommend to families and friends. Rachelle Long was very helpful and knowledgeable. Keep up the good work. More

by Jp.sales72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with Rachelle and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

July 21, 2022

Dealership Rating
Employee Rating

Rachel really is the best at what she does. She always remembers and address me by my first name and right off the bat made me feel at ease. I love taking my car in for service here. What else More

by Duc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Gosch Ford Temecula responded

Thank you for your feedback on your recent visit to Gosch Ford Temecula. I'm glad to hear that Rachelle was able to assist you and that you had such a positive experience! Jason Noble General Manager

July 13, 2022

Dealership Rating
Employee Rating

Just had two trucks serviced at Gosch Ford Temecula. The service was Great as usual, they make me feel like family. Ken always get's my trucks in and works around my schedule, His attention to detail i More

by bobmcdonaldhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Samantha Masuguchi , Brian = Tech Jim = Shop manager

Jul 13, 2022

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

June 28, 2022

Dealership Rating
Employee Rating

Kenn and Samantha really are amazing. Every time my truck needs service they make it a great experience More

by Raptor steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Samantha Masuguchi , Pablo Pastrana, Brisa Quintero

Jun 28, 2022

Gosch Ford Temecula responded

Thank you for your review and kind words for Kenn and Samantha. We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

June 13, 2022

Dealership Rating
Employee Rating

Good service and informative staff regarding the services performed. While waiting I like the short video of what the technician is reviewing. More

by Rdelliott0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton

Jun 14, 2022

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

June 10, 2022

Dealership Rating
Employee Rating

It's just not fair how GREAT this experience has been. I write this review nearly a year later, because the experiences continue to surprise me: with glee. It's not 1, 2, or 3 experiences; it's EVERY More

by eddie k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Gosch Ford Temecula responded

Eddie, Thank you so much for choosing Gosch Ford Temecula! Congrats on your new purchase, and let us know if we can be of any more assistance! Jason Noble General Manager

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