Rachelle Long
Rachelle Long at Gosch Ford Temecula

Rachelle Long | Page 19

Parts and Service Director

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

Contact Me
4.8
619 Reviews

Dealership Experience

14 yrs, 1 mo

Industry Experience

32 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

View more languages
4.8

619 Reviews

Write a Review

619 Reviews of Rachelle Long

June 08, 2022

Dealership Rating
Employee Rating

I've bought all my vehicles from this dealer over the last 32 years and have been very satisfied with them obviously! More

by Bornm451
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Diab, Joseph Britton , Nick Adkison, Brisa Quintero

Jun 09, 2022

Gosch Ford Temecula responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

May 28, 2022

Dealership Rating
Employee Rating

Great dealer service experience on my Lincoln . Both Kenn Olson and Cameron very helpful. Will return for all my Lincolns service needs. More

by rpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson

May 31, 2022

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're glad that Cameron and Kenn delivered such a great experience! Jason Noble General Manager

May 27, 2022

Dealership Rating
Employee Rating

Rachelle and Ed in service were awesome, great customer service. Timely oil change and vehicle inspection More

by Derrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble , Edwards Jones

May 31, 2022

Gosch Ford Temecula responded

Derrick, Thank you so much for your excellent review! We are so glad that Rachelle and Ed had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

May 23, 2022

Dealership Rating
Employee Rating

Jordan's service was top notch; very professional, ensured our time wasn't wasted, knowledgeable and true to form. Department was busy, but our wait time was quick and fast. No one and nothing beats More

by mOe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble, Jordan Velarde

May 23, 2022

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

May 12, 2022

Dealership Rating
Employee Rating

Great communication coming from Joseph and Rachel they have such an awesome team in the service department! Loved the service and I’m so happy with my car now! More

by bpatino93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton , Kevin technician

May 13, 2022

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear Joseph and Rachel were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

May 11, 2022

Dealership Rating
Employee Rating

Fantastic customer service. Terry McDowell treated us like family. Terry made me feel at ease and answered all my questions and addressed all concerns. Rachelle Long attended More

by julimunson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry McDowell

May 12, 2022

Gosch Ford Temecula responded

Thank you so much for your kind words for Terry and Rachelle, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

May 09, 2022

Dealership Rating
Employee Rating

Always super friendly and willingness to help with your needs. Service department communicate well and in timely matter. More

by dan101andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

May 09, 2022

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

May 05, 2022

Dealership Rating
Employee Rating

They fixed everything, even made sure the stuff I didn't expect was covered under my warrenty. Well over $1000 and all I had to pay was my small deductible. Even got me a rental while my Escape was being re More

by dee.deimel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton

May 07, 2022

Gosch Ford Temecula responded

Thank you for your review and kind words for Joseph and our team. We appreciate your business and look forward to serving you again soon! Jason Noble General Manager

April 30, 2022

Dealership Rating
Employee Rating

Cameron is by far the best service advisor I've ever dealt with. He kept me informed every step of the way during a frustrating recall by Ford Motor Company. Extremely professional and outstanding cus More

by srjohnson63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble, Cameron Foster , Jacob Reed

May 01, 2022

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cameron and our team met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

April 26, 2022

Dealership Rating
Employee Rating

I have gotten excellent service on my 2000 Crown Victoria. I have had my cars serviced with Gosch Ford Temecula since 2006. More

by Sheila Ryker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson , Alyssa

Apr 28, 2022

Gosch Ford Temecula responded

Sheila, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

May 03, 2022

Sheila Ryker responded

You're welcome Jason. As my service writer for years, Kenn Olson, has given me professional, genuine knowledge as to what is needed and what can wait on my car's service. I appreciate the confidence that gives me.

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