Rachelle Roberts
Rachelle Roberts at Spreen Honda Loma Linda

Rachelle Roberts | Page 10

Service Advisor

Spreen Honda Loma Linda

25050 Redlands Blvd
Loma Linda, CA 92354

Contact Me
not yet
rated
279 Reviews

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

not yet
rated

279 Reviews

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279 Reviews of Rachelle Roberts

June 16, 2021

Dealership Rating
Employee Rating

Made the appointment online initially with quick follow up from the dealership to confirm. Had to wait two days for the part to arrive (no problem) and the appointment was scheduled for the next workday. Q More

by justhagen
Recommend Dealer
Yes
Jun 16, 2021

Spreen Honda Loma Linda responded

Thank you for taking the time to share your feedback with us. Rachelle and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 14, 2021

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Great service from the honda team in spreen honda . Scheduling an appointment was easy . Arriving to the service entry line was fast and everyone was great. More

by lla_tu_sabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

Jun 14, 2021

Spreen Honda Loma Linda responded

We appreciate your business and our team looks forward to serving you again soon!

June 10, 2021

Dealership Rating
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Excellent service. Car wash looked a bit rushed but overall a positive experience. Service team efficient and right on time for appointment. Nice job Spreen Honda More

by POPPINS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Spreen Honda Loma Linda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 04, 2021

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Service was Very fast and friendly every thing was explained to me in detail I enjoy coming to this dealership every time I have bought a vehicle or had them serviced Great dealership... More

by BIGELF95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

Jun 05, 2021

Spreen Honda Loma Linda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spreen Honda Loma Linda, we look forward to having you as one of our valued customers for many more years to come!

June 01, 2021

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It was quick and easy, everyone was very nice there, and i wasnt waiting very long even though they were busy helping other customers. Great customer service! More

by DAVIDMERCADO844
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

Jun 01, 2021

Spreen Honda Loma Linda responded

David, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Spreen Honda Loma Linda!

May 31, 2021

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everybody was Friendly and service was done right away. pricing was good too. Was expecting the wait to be a little bit longer but it wasnt More

by AALIYAH3018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2021

Spreen Honda Loma Linda responded

Thank you for your very kind review, Aaliyah. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spreen Honda Loma Linda.

May 29, 2021

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Kellsea in financing was so amazing. I am a nurse a frontliner for covid 19 who worked since beginning of pandemic kelsea goes above and beyond. You truly feel special. I recommended Honda of loma More

by LAURIEC46
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Humphrey, Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace, Kellsea Salais

May 31, 2021

Spreen Honda Loma Linda responded

Thank you for your feedback on your recent visit to Spreen Honda Loma Linda. We're glad to hear that Kellsea was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Honda!

May 31, 2021

LAURIEC46 responded

I also brought my daughter in to buy her car . Which she bought hers saturday. There was also a gentleman in sales that helped my daughter hes was fairly new, You wouldnt have known it. Great addition to your team he was very patient and great and kellsea was there to help my daughter and amazing as always. Highley recommended Honda of Loma Linda on my face book to friends. About 80 percent are Honda buyers

May 23, 2021

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Excellent customer service. I always bring my vehicles to Spreen Honda for service. All service advisors are very helpful and knowledgeable I highly recommend Spreen Honda More

by MH1CAMPOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

May 24, 2021

Spreen Honda Loma Linda responded

Thanks for sharing your thoughts about your experience with Spreen Honda Loma Linda. We appreciate your business and hope to see you again soon!

May 15, 2021

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Great service great customer service and I will continue to come back for my service only it took a little longer than normal but it was ok More

by REDC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

May 16, 2021

Spreen Honda Loma Linda responded

Thank you for sharing your thoughts about your experience with Spreen Honda Loma Linda. We appreciate your business and hope to see you again soon!

May 05, 2021

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The Honda crew was super nice and super helpful with my much needed oil service and car wash! In and out of there in no time! More

by ADRIAN_CHAVEZ_1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Schultz, Johnny Torrez, Jesse Mendoza , Tony Ayala, Adam Garcia, Danny Nanhthadet, Sebastian Peronace

May 05, 2021

Spreen Honda Loma Linda responded

Adrian, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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